Assistant Store Manager

KENZO has been infusing positive energy and contagious freedom for half a century by boldly proclaiming a polychrome, adventurous and borderless fashion that celebrates nature and cultural diversity.

Founded in Paris in 1970 by Kenzo Takada, the House continues to cultivate and reinterpret codes that make it unique and dynamically modern. Artistic Director Nigo’s goal is to reconnect with the values entrenched in the early beginnings of the Maison: designer fashion crafted for real life, imbued with the playful urbanity of KENZO’s timeless legacy. In a creative exchange, KENZO has become an evolving dialogue between the pop culture of the founder’s heritage and the street culture inherent to Nigo.

KENZO is currently seeking an Assistant Store Manager to join its team at the Beverly Center boutique!

Based out of our boutique at Beverly Center, this position is responsible for supporting the Store Manager in enforcing operational policies, sales support, training, and stock management. The Assistant Store Manager must also possess a strong passion for details as they will lead and execute all Visual Merchandising installations.Sales:Develop, train and continuously motivate associates toward achieving and exceeding personal and category sales objectives while applying retail excellenceDemonstrate leadership by playing an active role on the selling floor, coaching and promoting teamworkManage and lead team efforts in clienteling including effective usage of resources and services to promote new client acquisition and retentionMeet business goals as defined by managementSales Support:Assist in facilitating solutions to customer issues in addition to directly managing escalated customer issues or complaintsSupport sales staff by packing customer purchases and processing sales when neededEnsure the highest level of customer serviceEnforce compliance with policies and proceduresOperations:Perform daily opening/closing procedures and reporting as directedManage supply and stock levels in a timely manner to support the needs of the businessMaintain an accurate inventory by assisting Stock Associate with category cycle countsEnsure store visual merchandising standards are met and maintainedReview sales frequently and take action on visual merchandising to maximize salesStaff Training and Development:Coaching Sales Associates on the spot to give clear constructive feedback based on facts and observationsAssist Store Manager by making recommendations towards the recruitment and development of associatesIdentify associate training needs to be shared with the Store Manager and implement regular category meetingsProvide training and direction to staffShared responsibility for P&L of the storeMaintaining inventory accuracy and shrink rates within company standards by regularly following up with operations and executing initiatives as needed

EXPERIENCE & EDUCATION3+ years’ experience in a retail environment with 1+ years managing peopleEntrepreneurial perspective and ability to succeed in fast changing environmentsAbility to analyze selling reports and identify business trends and opportunitiesProven experience driving positive customer interactionsStrong verbal and written communication skills and excellent organizational skillsPassion to inspire and influence a team with a high level of integrity and professionalismFlexibility to work a retail schedule including evenings, weekends and holidays

The compensation for this position ranges from $60,000 - $75,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.