Account Supervisor, Health Services

About Ketchum

As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

Are you a strategic thinker with deep experience in integrated communications and a passion for health care? Ketchum seeks an experienced communications professional to join its Health Services team as an Account Supervisor. Account Supervisors are experts at thinking strategically, presenting persuasively, and building strong, trust-based relationships with clients and internal colleagues. They have strong organizational and time management skills and know how to build and cultivate teams.

Responsibilities

Build rapport and cultivate relationships with clients through sound counsel, creative problem-solving, idea generation, and flawless execution Provide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop integrated programs that exceed client objectives Understand print and broadcast media and where social media intersects and translate trends, technologies, and metrics for clients Research, write, edit, and present high-level materials, including communications plans, POV’s, Q&A’s, press materials, and digital and social content Manage financials, ensuring programs and projects are profitable Analyze and report on client program metrics and online conversations and shift direction as needed Identify new opportunities with clients and build incremental business  Lead, manage, and motivate team members by promptly reviewing work and providing constructive feedback; identify beneficial training and development opportunities

Qualifications

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred  5+ years of experience in a communication agency or similar position; one year basic supervisory experience Experience working in Healthcare communications (agency or in-house)

The salary range for this position is $85,000 to $98,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

What We Offer

Hybrid Workplace: Three days a week in the officeRobust benefits program, effective within 30 days of hirePaid maternity/paternity leaveFamily Forming BenefitsEmployee Recognition ProgramGenerous paid time off includes vacation, wellness, and extended holiday scheduleVarious development opportunities to enhance personal and professional lifeTuition reimbursementMonthly Cell Phone & Wi-Fi reimbursement

Interested? We’ve got an opportunity for you.