Senior Account Manager

Position Objective Keynes Digital is a leading full-service programmatic advertising company with a focus on Connected TV. Our company’s mission is to save our clients time and grow their business via audience-first and efficient programmatic campaigns.

We are seeking an driven, enthusiastic and analytical individual eager to act as a portfolio manager across agency and brand-direct clients. As a Senior Account Manager, you would be responsible for managing the key client relationships, presenting campaign insights and recommendations to clients, and partnering with the Sales and Performance teams to identify strategies to grow your accounts.

Key ResponsibilitiesOwnership of portfolio of accounts across both agency and brand-direct clients Pilot onboarding of new clients by acting as the lead and liaison between client, sales and performance team during campaign build process and campaign updatesLead external client calls showcasing CTV expertise, in which the focus is highlighting performance and campaign evolution opportunitiesAct as the strategic lead when navigating internal and external communication around opportunity and problem areasWork with Head of Accounts to define, execute and measure success on the plan around upselling opportunities for existing clients across inventory, data and measurement opportunities

Measures of SuccessGrowth in retention rate and revenueRenewal of new clients and budget increases Upselling attempts and success across client portfolioReduced churn of existing clientsSales and performance team feedback

Knowledge, Experience & Skills5+ years experience working with either a digital media publisher, technology company or agencyMinimum 3 years in client facing role handling a portfolio of accountsDemonstrates a clear desire and ability to possess foundational understanding of programmatic media Ability to prioritize tasks and deliverables across portfolio of accounts Clear and deliberate internal communicator, able to manage expectations across multiple internal stakeholdersFoundational understanding of excel is preferredFoundational understanding of the programmatic and/or Connected TV landscape is preferredPast experience with The Trade Desk and/or Amazon DSP is preferred

Personal AttributesA team player who likes working in an ever-evolving industry and environmentPassionate about account and project ownershipActs with initiative and confidenceRelationship builder who understands how to build trust with internal and external stakeholders