Cluster Director Revenue Management
π Role Overview & Responsibilities
KEY RESPONSIBILITIES
Job Summary: Rosewood Kona Village and Rosewood Miramar Beach are looking for a shared Cluster Director Revenue Management. This unique role offers the right individual the opportunity to revenue manage two world-class resorts while being remotely based. This role plays an integral part in driving business results and revenue generation for Rosewood Kona Village and Rosewood Miramar Beach.Drives revenue through maximizing revenue management, distribution, and on-site reservations opportunities across and within traditional and emerging channels for a cluster of hotels/resorts.Serve as the business expert and revenue leader for each region/area hotel regarding market intelligence, seasonal strategy, long term business planning, forecasting and budgeting.Directs, supports, and develops revenue management talent in the region through mentorship, ongoing education, accountability, empowerment, and best practices.Trains and supports hotel teams to fully utilize all available tools and systems to maximize revenues and improve business outcomes.Identifies and raises opportunities for hotels to develop new revenue practices and cultivates new opportunities for revenue capture across all hotel departments.Maintains annual Revenue portfolio in excess of $100M USD or holds responsibility for revenue other than rooms within a cluster of propertie. Essential Duties and Responsibilities (Key Activities): Executes fact-based yield management, forecasting and business analysis activities in accordance with individual hotel and regional business objectives and corporate guidelinesActs as the business partner to the Managing Director, CRO, distribution, sales and operations to positively affect hotel performance in the region on an ongoing basisLeads by example and complies with all company directives; implements and maintains standards and company SOPβs within the scope of revenue management. Enables business wherever possible.Establish and maintain a regular procedure for daily, weekly, monthly revenue and forecast review meetings with active participation and leadershipChampions automation; technology; modern revenue practices and autonomy within the Sales and Marketing teams.Directs, supports, and develops Reservation Manager/Supervisor by mentorship, ongoing education, accountability, empowerment, and best practices.Maintains a high level of service to meet standards with Go Audits, LQA and Forbes.Supports the Reservation Manager/Supervisor to increase call conversion and all performance metricsModels the Companyβs culture, vision, mission and core values at all times Others: While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. Required Skills Technical Skills and Knowledge: Proficiency in revenue management and distribution systemsAbility to analyze, interpret and extract trends from dataDisplay and understanding of all markets in region of oversightDemonstrate an affinity with technologyDemonstrate a working strategic knowledge of economic principles as they apply to the hospitality industry Work: Ability to manage multiple tasksAbility to prioritize hotelsβ individual needs assuring each receives a fair share of attention and timeAbility to effectively communicate with corporate leadership, owner representatives and customersProficiency in leading teams, managing conflict and fostering positive competitionPartnership drivenRespects and meets deadlines People Management: Creates a work environment whichEnergizes, motivates and supports employeesFosters a climate of open communication, trust and respectEncourages team successFosters new and independent thinking and innovationValues professional development and career long learning Other Attributes: Passionate and dedicatedCreativeStrategic thinker with tactical abilityPatient and persistentCompetitive and persuasiveCulturally aware and sensitive Qualifications: A combination of education and relevant field experienceCRME certification highly valuedActive industry and community participation highly valuedExperience in akin disciplines such as sales, marketing and finance preferred Experience: 5+ years progressive work related experience in multi-property revenue managementSales, Marketing and Ecommerce experience desirableStrong operational exposureExperience in leading teams of at least five direct reports across multiple entities and marketsLuxury Segment revenue management experience requiredLuxury Resort experience highly valuedSalary Range:$165,000 - $175,000 Annually + Incentive
Frequently Asked Questions
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This position is located in Hawaii, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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