Knowledge Specialist

Company Description: L.E.K. Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. We are uncompromising in our approach to helping clients consistently make better decisions, deliver improved business performance and generate greater shareholder returns. The firm advises and supports global companies that are leaders in their industries — including the largest private and public sector organizations, private equity firms and emerging entrepreneurial businesses. Founded more than 35 years ago, L.E.K. employs more than 2,200 professionals across the Americas, Asia-Pacific and Europe. For more information, go to www.lek.com. Job title: Knowledge Specialist Location: Boston, Chicago, Los Angeles, San Francisco, Houston, Atlanta Overview of the Knowledge Specialist: Knowledge Management (KM) is one of four key pillars to the Solutions Team at L.E.K. Consulting, alongside Data & Analytics, Market Insights, and Information & Research Center. The Solutions team works together to support and enable our consulting team members to generate best in class insights for our clients. Knowledge Management is critical to capturing the best of our consulting staff’s individual and collective expertise to make it available to the broader firm. KM is focused on developing and distributing insights and frameworks for our consulting team members to leverage on casework, enabling consulting teams to utilize best-in-class insights, approaches, and be more efficient in their work. The Knowledge Specialist plays a key role in supporting the firm’s ability to deliver outstanding results for our clients. Knowledge Management (KM) is critical to capture the best of our consulting staff’s individual and collective expertise and to make it available to the broader firm. The KM Specialist will work closely with members of the KM team as well as the sector heads and strategy personnel to help package, develop and deliver intellectual property (IP) content, which will have a direct impact on the sales, marketing, and delivery capability of the firm. Responsibilities Coordinate across KM team and sector specialists to identify sector knowledge priorities and work as a team to capture and codify materials Identify and capture key information from case team efforts including industry insights, strategic and analytic frameworks, case examples, tools and templates Deliver value-added high-touch support to case teams by providing guidance to curated best in class content and equipping case teams with relevant expertise and resource recommendations Research and provide insights around relevant knowledge resources to answer business questions posed by case teams Capture and process knowledge onto our global practice areas sites on the L.E.K. intranet ensuring most recent tools, templates, insights, and knowledge assets are represented and shared; identify content gaps Consult with case teams on best practice IP and frameworks at case start Help develop credentials/materials on key topics across the sector to support client development and sales & marketing efforts Boost awareness of KM tools and resources and help staff understand knowledge sharing expectations and policies Act as a champion for KM and promote continued enhancements in process, content, and IP best practices across the firm, as well as serving as a thought leader in developing content and data for AI tools Collaborate with other Core Services teams to collectively provide case teams with a consolidated view of our case delivery resources Track data and metrics around IP development and other KM activities Create and package content and insights in a manner consistent with L.E.K.’s standards Qualifications: Bachelor’s degree required with strong academic credentials 3+ years of experience, ideally in the professional services environment Industrials sector related experience Interest/experience in knowledge management Demonstrated strategic thinker with a bias for action Self-starting, comfortable working autonomously while appreciating guided coaching and collaborative teaming Comfortable in a fast-paced environment juggling multiple priorities Excellent written/verbal communication, presentation, and interpersonal skills Ability to engage with stakeholders at all levels of the business Energy, enthusiasm, and drive to create a positive working relationship with the business and KM team Strong attention to detail Track record of high performance and follow-through in a global organization Strong proficiency in MS Office 365 suite Experience with KM technologies including SharePoint is a plus For more information and to apply, go to https://www.lek.com/join-lek/apply/apply-now Candidates responding to this posting must currently possess eligibility to work in the United States L.E.K. Consulting is an Equal Opportunity Employer L.E.K. Consulting has a hybrid work model in place for our U.S. offices. In California, the base salary is between $60,000 - $75,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits. In other locations, competitive pay is commensurate with the role and geography.