Floor Manager
📋 Role Overview & Responsibilities
Company DescriptionLago East Bank is an Italian restaurant concept located in Cleveland, Ohio. We deeply connect to our family roots and combine family values, traditions, and our love of food to create an authentic and welcoming dining experience. We pride ourselves on creating and maintaining a strong community around us.
Role DescriptionThis is a full-time on-site role for a Floor Manager at Lago East Bank in Cleveland, Ohio. The Floor Manager will be responsible for overseeing day-to-day operations, ensuring customer satisfaction, managing staff training, and maintaining effective communication with both customers and the team. The Floor Manager will play a crucial role in creating a positive dining experience for our guests.
QualificationsStrong customer service skills with a focus on customer satisfactionExcellent communication skillsExperience in operations managementAbility to train and develop staffExperience in the restaurant or hospitality industryAbility to work well under pressureKnowledge of food safety and sanitation regulationsLeadership skills and the ability to work effectively as part of a teamFlexible schedule, including mostly evenings and weekends
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This position is located in Cleveland, OH with potential relocation and sponsorship assistance depending on candidate qualifications.
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