Logistics Specialist

Job description

The Logistics Specialist is expected to perform shipping and receiving for Lectra spare parts, manage requests made to the warehouse and as well as conduct inventory maintenance as directed by the Warehouse Manager. In addition, the Logistics Specialist is cross-trained in the order entry process as well as the process for managing purchase orders with suppliers. The Logistics Specialist will also conduct more complex transactions including returns, credit and rebilling invoices, and shipping international orders. This position has responsibilities that vary significantly on a daily basis – the role provides back-up assistance for other members of the Logistics team to prevent breaks in productivity and service levels. DUTIES AND RESPONSIBILITIESShip orders accurately and on time, putting priority on Lectra Service Request orders. Follow specific instructions regarding shipping requirements, tracking notifications and carrier account usage as submitted through order process.Communicate order and shipment acknowledgements in a timely and professional manner.Prepare customer shipments which can include packaging, weighing, palletizing, using company provided equipment, scheduling carrier appointments, preparing shipping documents (domestic and international) and related tasks.Move larger items and freight using forklifts and other material handling equipment Maintain warehouse shipping areas in a safe, clean and ordered stateRegularly follow up on backorders and communicate status to relevant operational teams and customersWork with internal teams as necessary to ensure clear communication on all ordersReceive in spare parts and consumables inventory correctly and on-timeGenerate Lectra internal orders for critical parts as needed. Prepare for and participate in scheduled warehouse physical inventory count activities Properly handle client returns and prepare inventory to be returned to headquarters Provide logistics support and preparations for trade shows and other events as requiredPlace purchase orders with external suppliers and process drop-shipments to end customers per department proceduresCorrespond with customers to quote parts and respond to inquiries Enter customer orders in Sales Force and OracleOther assignments as determined by the Manager POSITION QUALIFICATIONS:Excellent verbal and written communication skillsAttention to detail and consistencyKnowledge of warehousing and supply chain logistics best practices.2 years minimum experience driving a sit-down forklift Knowledge of safety regulations and proceduresComputer skills, especially with Microsoft Excel, are a large asset Bilingual in English and Spanish is a plusUnderstanding of dangerous goods regulations – IATA or 49CFR training is a plus EDUCATION AND/OR EXPERIENCE:High School Diploma or equivalent Two to four years of warehouse experience and customer service or order entry experienceExperience using Fed Ex or UPS shipping softwarePurchasing or supply chain planning experience a plusExperience with Oracle or SAP a plusExperience generating way-bills on line for any carrier is a plus Physical Demands:Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting/handling/carrying material or equipment, some of which will routinely be heavier weight (50+ pounds). For heavy weights, team lifts with another team-member may be required. TRAVEL: Minimal Travel involved Equal Opportunity StatementLectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lectra is also committed to compliance with all fair employment practices regarding citizenship and immigration status