Business Office Associate

Mid Carolina Internal Medicine

Full Time

Day Shift

7:30-5:00 Mo-Th, 7:30-1:00 Fri

Consistently named best hospital, Lexington Medical Center anchors an expansive health care network that includes nearly 600 physicians and advanced practice providers at nearly 80 locations across the Midlands of South Carolina, making it the region’s third largest employer. From general medicine and orthopaedics to oncology, cardiology and neurosurgery, these dedicated professionals combine the highest quality care with advanced medicine and state-of-the-art technology to help patients achieve the best possible outcomes. Its postgraduate medical education programs include family medicine and transitional year residencies.

Job Summary

Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent

Minimum Years of Experience: 1 Year of Experience in a Related Field that Involves Administrative Support and Customer Service Activities

Substitutable Education & Experience (Optional): Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program

Required Certifications/Licensure: None.

Required Training: None.

Essential Functions

Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships. Demonstrates the following:Appropriate communication of information to all ages. i. Infant - birth to 1 year ii. Child - 1 year through 12 years iii. Adolescent - 13 years through 17 years iv. Adult - 18 years through 65 years v. Geriatric - over 65 yearsResponsiveness to all patients and office staff requests. Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster. Provides/PerformsCommunicationTelephone (Answer, Transfer)Orders/Messages - Accurate and timely relay of informationSchedulingReferralsAppointmentsAncillariesSurgeriesHospital AdmissionsMedical RecordsDocumentationForms - Chart structureElectronic chart maintenanceImage filesFaxingCopyingMail - In and OutOffice OperationsEnter/Verify/Correct patient demographics and insurance informationObtain necessary signatures and consents as appropriatePost charges/paymentsCollect payment for office visitsDaily updatesDepositsMaintain cash drawerScreening and collecting unpaid balancesFinancial counseling when neededWork accounts receivablePrecertification/AuthorizationOperation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)General Office Equipment, i.e., fax machine, copier, etc.

Duties & Responsibilities

In-service/Education Department Orientation Annual TrainingClerical log sheets/auditsa. Samplesb. EquipmentOther CodingE&M/basic visitsOffice procedures/complex visitsSurgeriesHospital ServicesCorrespondenceStatistical reportsAccounts payablePayrollChaperoneProvides support and guidance for clerical policies and proceduresAll other duties as assigned

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

Day ONE medical, dental and life insurance benefits Health care and dependent care flexible spending accounts (FSAs)Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%. Employer paid life insurance – equal to 1x salaryEmployee may elect supplemental life insurance with low cost premiums up to 3x salary Adoption assistanceLHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employmentTuition reimbursementStudent loan forgiveness

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Nearest Major Market: Columbia

Nearest Secondary Market: South Carolina