Receptionist
📋 Role Overview & Responsibilities
Position Details
Shift: Evening 2:00 p.m. - 8:00 p.m., WeekendsStatus: PRN
Live the Mission
Monday-Friday | 8:00Am-4:00Pm
Position Summary
The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, And Licensure Requirements
High school graduate or equivalentSuccessfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
Specific Job Requirements
Proficient in Microsoft Word, Excel, and e mailMake independent decisions when circumstances warrant such actionKnowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facilityImplement and interpret the programs, goals, objectives, policies, and procedures of the departmentPerform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitationMaintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential informationUnderstand and follow company policies including harassment and compliance proceduresDisplays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional mannerEffectively operate the facility phone and paging systemExhibit excellent customer service and a positive attitude towards patientsAssist in the evacuation of patientsDemonstrate dependable, regular attendanceConcentrate and use reasoning skills and good judgmentCommunicate and function productively on an interdisciplinary teamSit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hoursRead, write, speak, and understand the English language
An Equal Opportunity Employer
Frequently Asked Questions
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This position is located in Acton, MA with potential relocation and sponsorship assistance depending on candidate qualifications.
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