Spa Coordinator

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties And Responsibilities

Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional mannerConverts LifeSpa questions into appointmentsExplains all Life Spa products, services, and treatments to guests and assists them with determining their individual needsSuggests upgrades or add-ons to products and servicesCompletes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointmentsUses all required safety devices to comply with company safety rules

Position Requirements

High School Diploma or GED1 year of customer service experienceCPR and AED certified within 30 days of hireKnowledge of computer software such as Microsoft Office, Excel, PowerPoint and OutlookAbility to calculate figures and amounts such as discounts, interest and commissionsAbility to stand, sit, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

1 year of receptionist experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.