VIP Scheduler/Client Care and Support

This is an amazing opportunity to join our exclusive facility. We need a like-minded and customer service oriented individual who is committed to upholding the high standards we provide for all our clients.

This is a full time position for an experienced, detailed Executive Assistant and Scheduler.

We're looking for a professional with a positive attitude. Common sense, initiative and a willingness to take action are necessary in order to complete the tasks and duties for our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills, strong interpersonal skills and contribute a helpful and positive attitude to our work environment. Strong work ethic and a high regard for patient confidentiality are a must.

You must be highly accountable, organized, have great follow up, attention to detail, productivity, organization and communication. This role involves heavy physician management.

DUTIES

Heavy calendaring, scheduling and confirmationsAnswer questions and follow up Manage client calls: Answer and triage phone calls, answer questions, follow up on requests, resolve problems/ issuesCollect records, documents and other information for clientsInventory management and organizationAnswering client/team member questions and following up on requestsReporting, reconciliations and projects based on operational needsCreation and maintenance of spreadsheets, forms and checklists for personal useLicensing, compliance and regulatory coordinationPoint of Liaison between team, client and outside facility and clientsManage all work, tasks for department and clients

QUALIFICATIONS

Bachelor’s degree preferred, but will consider Associate or other schooling equivalent experience.Minimum of 2 years administrative office experienceMinimum of 2 years management experience of 2 + staff preferredPM&R/Ortho/Pain experience preferred but not requiredProfessionalism and maturity in speech and demeanor is requiredHighly organized with a dedication to follow through and an ability to proactively anticipate needsAbility to successfully manage difficult personalities and situations with ease, positivity, and graceDemonstrated written and oral communication skills and excellent interpersonal skillsExcellent computer and typing skillsMust be a team player and also capable of working independentlyAbility to thrive in a fast-paced, detail-oriented, high-expectations environmentAvailable to work as needed based on our client's schedule.Must be reliable and punctual with own transportation.Strict confidentiality and discretion