Inside Sales Rep - Remote

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to provide complete, accurate data. This employee uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.

Job Responsibilities

Establishes customer contact by initiating follow up outbound calls and receiving inbound return callsPromotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessaryResolves customer concerns by providing appropriate information regarding products and servicesRecords customer information and maintains database by obtaining, entering, and verifying required dataEnsures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standardsFacilitates sales process by communicating/sharing information with appropriate internal and external contactsCompletes and ensures accurate validation of insurance benefitsProvides customer followup as requiredContributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results

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