Operations Specialist
📋 Role Overview & Responsibilities
SUMMARY: Be a part of a team responsible for building, leading, and growing our carrier capacity operations for the company, whose primary objectives are actioning all Carrier activities for Logistics Specialists, Carriers and Clients via compliance with our systems, SOP’s, KPI’s, policies and procedures to become first choice in every market we serve.
RESPONSIBILITIES:Carrier Acquisition & Development: Develop and nurture strong relationships with current and potential temperature-controlled and/or dry freight carriers.Rate Negotiation: Confidently negotiate rates with carriers, ensuring the most cost-effective and efficient solutions for our clients.Capacity Management: Monitor the availability of carriers, ensuring timely service for all shipments.Problem-Solving: Address and resolve any issues related to carrier performance or shipment disruptions.Collaboration: Work closely with our customer sales and operations teams to understand shipment requirements and source the best carrier solutions.Market Analysis: Stay abreast of industry trends, market rates, and capacity fluctuations, providing insights to the team to stay ahead of competition.Technology Use: Leverage our state-of-the-art transportation management system (TMS) to manage daily operations efficiently.
EDUCATION AND EXPERIENCE:Bachelor's degree preferred.2+ years Freight brokerage or logistics experience in fresh and dry product preferredBackground in supply chain, transportation and logistics preferred.
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This position is located in Raleigh, NC with potential relocation and sponsorship assistance depending on candidate qualifications.
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