Senior Performance and Project Analyst

Who We Are

We are not your average insurance company; in fact, we strive to be different. You will not find strict dress codes, jargon-filled documents, or unrealistic targets here. What you will find is a welcoming culture, a clear vision and teams of passionate people doing their best for our customers.

LV= GI is a large, multi-award-winning general insurance company, with nearly 7 million customers and aspirations for future growth. Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Role Description

This role is in the Broker Strategy and Performance area working as a member of the Strategic project team, this is a hybrid role based from our Brentwood or Croydon office,

The Strategic project team lead a variety of projects and initiatives that affect the whole Broker Division. These may be internal initiatives or wider projects that require the team to articulate the Broker business requirements to other areas of the LV= group such as IT and GI Transformation Teams.

The job holder will often be involved in many projects simultaneously, therefore strong time management and organisation skills are required. In addition the job holder will be working across LV= Broker and therefore must have a sound understanding of the Broker business model. Communication skills, a logical approach and great interpersonal skills are required to work as part of a cross functional team.

System changes (for example the GIOS workstack) are overseen by this department. This role will be required to support the Broker Teams with the articulation of requirements, provide administrative support for these workstacks and co-ordinate with third parties to deliver change.

Details

Be a key player in Broker Projects and be able to articulate the businesses requirements

Project manage changes from inception to implementation and monitor their benefits

Communication champion for projects and business as usual activities undertaken by Strategic project team

Transition planning for implementation of change delivered by system changes

Managing roll out of projects across LV= Broker

Support stakeholders with gathering business requirements for proposed changes and ensure they a properly documented

Own specific Small Change work streams

Co-ordinate relevant resources (eg IT, GI Transformation) to deliver projects and change

Manage relationships with 3rd party vendors

Provide support to all Strategic project team members with projects and business as usual activities as required

Support various projects that support the LV= Broker strategy.

About You

Excellent organisational skills to deliver accurate work under pressure against agreed deadlines whilst remaining approachable.

Proven track record to influence, negotiate and work with all levels of staff

Effective verbal and written communication skills with experience of influencing

Responsibility and professionalism to work the hours needed to achieve the requirements of the role

Knowledge and understanding of insurance operations and statistics (Desirable)

Knowledge and understanding of the Broker Business model

Relevant experience in administration

Portray a professional image through approach and appearance

Good PC skills and knowledge of management information systems

Good project management and coordination skills

Good analytical review skills

Good presentation skills

Confidence to speak up and articulate opinions

What We Can Offer You

This role can be based in Brentwood or Croydon. Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider LV=GI Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

26 days' holiday A competitive pension for which LV= will pay twice the amount you pay, up to 14% An annual bonus scheme based on company and personal performance A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance) ElectriX EV salary sacrifice scheme A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.

Our Ways of Working

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

We are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of LV= GI. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At LV=GI we value diversity and inclusion and back this up with our accreditations. We are EDGE certified for gender inclusion, members of the Women in Finance Charter, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At LV=GI, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.