Advance Receiving Office Coordinator, South Windsor - Full Time (3414)

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more.

Job Overview

Ensure all receipts are financially booked accurately and timely to the specific division, department and location. Ensures receipts are closed out and trouble freight is resolved daily. Addresses all Accuracy related issues that could impede accurate and timely financial booking. Be the key contact for the building for all accuracy and trouble resolution issues. Perform other duties as assigned.

Essential Functions

Process non-edi manual receipts re-label and push out for Macy’s, BLM and BOS stores.Research unidentified freight to book to the correct store, re-label and push out.Research and correct all trouble shipments, re-label and push out.Research and respond to emails and phone calls within 24hrs.Recognize situations that will impact system integrity & issues. Use judgment to communicate alerts to key stakeholders to prevent escalation of issues. Conduct extensive analysis and follow-up of receipts using multiple reports and systems. Validate activity of overbookings or under bookings. Determine if corrections are needed. If corrections are justified, process as required within standards of inventory integrity & compliance. Expedite necessary corrections based on research findings.Within multiple systems, use knowledge & judgment to perform edi KR adjustments if needed.Research and enter adjustments required for inventory reconciliation to minimize unfavorable financial impact for stores.First point of contact for external relationships requiring problem resolution, financial review of bookings, and supporting analysis (A/P, Merchants, MIO, Inventory Control). Uses judgment to escalate issues appropriately to key stakeholders.Maintain organized documents per the MLO documentation retention policy.Processing OS&D’s.Regular, dependable, punctual and good attendance

Qualifications And Competencies

High school diploma or equivalent.Three years of related experience, preferable with accounts payable experienceTwo years of experience addressing complex issues using diplomacy and tactTwo years of experience working with spreadsheets, reporting and responding to questions/issues.One year of experience in a distribution centerStrong leadership profile and excellent negotiation skills Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manualsResourceful self-starter, works well independently as well as part of a teamMust be proficient in the use of computers and handheld technologyAbility to work a flexible schedule, including day, evening, weekends, and/or holidays

Physical Requirements

Position requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.Frequently lift/move up to 25lbs

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.