Records Services Manager

Posting Date

04/15/24

Application Deadline

04/19/24

Pay Range

Full Range: $78,500 - $127,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Public Health

About The Position

Are you looking for a position that will take advantage of your knowledge of public health, records management, and knack for public-facing service administration? Your skills may be an excellent match for the Records Service Manager role with the Maricopa County Department of Public Health!

As the Records Service Manager, you will plan, organize, direct, and manage the Office of Vital Registration and the seven satellite public service sites in accordance with the Arizona State Statutes, Arizona Administrative Code, and all applicable federal health, records & data reporting requirements.

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on health equity and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud to Offer

Work with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsPaid vacation, sick time, and parental leaveExtensive wellness program, including healthcare premium discountsEmployee discounts for goods and servicesMaricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1Learn more at Work With Us | Maricopa County, AZ

We Require

Five years of professional experience in Vital Registration or Medical Records, including two years of supervisory experienceBachelor’s degree in a related fieldPostgraduate degrees or professional-level-related experience may substitute for education or experience on a year-for-year basis

We Also Value

Master’s degree in Public Health, Public Administration, Health Administration, Health Management, or closely related fieldThree or more years experience in public health programming or health administrationExperience in grants management and budget development

Job Contributions

Assess the regulatory and data reporting compliance of the medical records and vital records registration, issuance, correction, and amendment of patient information and vital events occurring within Maricopa County, including the transportation and disposition of human remains and the fulfillment of complete and accurate medical certification of causes of death per state and federal reporting guidelines. Recommend strategies, policies, programs, and funding to fulfill those needsEvaluate program effectiveness and develop strategies to ensure program goals are met; develop and direct strategies to improve program effectiveness and service delivery; coordinate services among department programs. Evaluate, develop, and prepare funding proposals for the office. Support program-wide committees and work groups that address quality/risk management and strategic issues related to all Indigent Decedent Services, medical and vital records management, and reportingManage and coordinate Office of Vital Records and Medical Records, as well as Indigent Decedent personnel functions relating to reward/recognition, conflict resolution, employee relations, performance management, and disciplinary issues, as well as assist with recruitment strategies with the administrative team. Ensure management and line staff comply with Department and County policies, procedures, and processesEnsure the security and confidentiality of all data pertaining to the recording and administration of all Maricopa County clinic medical records, vital events, Arizona vital records, disposition and transportation of all human remains, and the medical certification of causes of death. Ensure that the quality, compliance, and adherence of all operational activities are consistent with county, state, and federal requirements for the Office of Vital Records, Medical Records, and Indigent Decedent ServicesOversee the maintenance and preparation of a multi-million-dollar program budget, including self-directed revenue sources. Research and administer funding and service expansion opportunities. Administer and direct sub-contracts and intergovernmental agreements with other agencies to improve service delivery and improve quality of data reporting. Direct and coordinate financial matters for the Office of Vital Records, Medical Records, and Indigent Decedent Services, including the procurement of resources, establishment of contracts, authorization of expenditures, monitoring of revenues, and analysis of trends and variances. Develop and ensure the implementation of corrective action plans addressing quality data reporting standards. Establish program budget priorities and ensure allocations are consistent with program needsProvide leadership to local, state, and national program-related boards, committees, and partnerships with associative professional organizations. Research and analyze existing and proposed legislation that affects public health programs; develop and maintain partnerships with local, state, and federal government and community agencies

Working Conditions

Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hireMust secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card and complete a background checkWithin one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis testWork is performed in a public-facing office and clinical environment. Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency.

Selection Procedure

Only the most qualified candidates will be consideredConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!