Director of Operations
📋 Role Overview & Responsibilities
Director of Operations
Naperville, Illinois
Marquette Management Inc,www.marquettemanagement.com one of the most respected, creative and customer centric companies in the nation is seeking a Director of Operations. This key role is responsible for overseeing the day-to-day operations by collaborating with various departments to create a successful, efficient, and organized apartment management company while ensuring that the company's goals and objectives are met. The DOO reports to the Chief Operating Officer. Traveling is a must.
You must be willing to take risks, embrace change, make decisions, create a team atmosphere, create a vision and be self-generative. In return, we promise you a unique culture in which your opinion truly matters and an environment of re-invention and personal and professional growth that you have never before experienced and likely never will again. Company is privately held, has good financial strength, and has been in business for over 40 years.
Job Responsibilities
Develop and execute strategic plans enhancing property operations which would include cost reduction, review and development of processes and revenue growth strategies.
Provide leadership, guidance and development to management company staff including Regional Managers, Property Managers, and individual property site teams.
Collaborate with other departments to identify and address operational issues, implement best practices and improve overall efficiency.
Stay up to date with industry trends and market conditions.
Foster strong relationships with property owners, residents, and vendors
Oversee Regional Managers
Identify and address issues impacting tenant satisfaction and retention
Ensure compliance with all local, state, and federal regulations related to property management
Qualifications
Bachelor's degree in business administration, Real Estate, or related field
10+ years of experience in property management, with at least 3 years in a leadership role
Strong knowledge of property management principles, practices, and regulations
Excellent communication and interpersonal skills
Proven ability to develop and implement operational strategies to achieve business goals
Proficiency in property management software and Microsoft Office suite. Yardi experience a plus.
We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.
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This position is located in Naperville, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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