Assistant Operations Manager

Now Hiring! Assistant Operations Manager

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Benefits Include

Excellent career growth opportunities through on-the-job training and development programs.401(k) with employer matching.Mental health and life resources.Medical, dental, prescription and vision plans.Get paid on-demand. Base pay or uncapped commission.Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

Essential Responsibilities

Assists in the efficient day-to-day operations of the DC.Contributes to meeting overall financial objectives of the distribution center (DC) compared to budget.Creates and fosters an environment of trust, open two-way communication, and cohesive team effort.Ensures alignment with strategic vision and communicates organizational mission and values to the team.Communicates with team members through regular and frequent meetings.Holds one-on-one meetings with direct reports at least twice a month.Ensures adherence to operational processes, policies and proceduresEnsures the DC meets company standards on appearance, cleanliness, and functionality.Identifies opportunities and drives continuous improvement initiatives in the DC.Facilitates resolution of customer service issues.Verifies driver payroll for accuracy.Conducts required physical cycle counts; reviews discrepancies and makes appropriate corrections.Ensures use of proper safety equipment and maintains a safe working environment by ensuring that all safety policies and procedures are adhered to.Follows all Company policies and executes Company standards on appearance and functionality as well as appropriate brand representation.Completes all required training modules and certifications prior to the due dateExecute team member performance improvement plans, progressively discipline and terminations when appropriate per Company policy

Non Essential Responsibilities

Participates in monthly DC-wide meetings to communicate organization/DC wins and opportunities and speak to any questions or concerns.Assists Loss Prevention with loss prevention audit and safety auditsMay be responsible for safety and other training and periodic retraining to all team members and contract employees in the DC.May monitor employee time records and review/approve paid time off and leave of absence requests in accordance to policy and procedures.May participate in interviewing and the hiring process for potential DC team members.May manage the DC in the absence of the DC leader.May be involved in assisting coaching conversations and administering disciplinary actionsMay lead or participate in daily stand up meetings at the beginning of each shift or team meeting.May take an active role in onboarding and training new DC team members.Execute company initiatives and other activities requested by supervisorUpdates job knowledge by participating in educational opportunitiesEnhances department and organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments.Contributes ideas on ways to optimize or improve the team, the department, and the Company

Professional Experience

2+ Years Related Experience

Warehouse Environment

Lift or move up 100 poundsSitting frequentlyStanding frequentlyWalking frequentlyTalking frequentlyHearing frequentlyUsage of hands and fingersReaching with hands and armsStooping, kneeling, crouching, or crawling occasionally

Pay Range

Up to $50,000 annually

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.