Lead, Commerce Technology
📋 Role Overview & Responsibilities
The Lead, Ecommerce Technology will be responsible for the applications and software development projects for Maui Jim supporting digital applications. This position will provide strategic and operational support for our consumer and account facing websites.
Key Responsibilities Commerce Operations & DevelopmentLead vendors and internal teams to execute the successful delivery of Maui Jim’s vision, strategy, and roadmap of the ecommerce applications.Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs.Translate business requirements into actionable technical requirements or user stories.Regularly test, identify, and report issues of ecommerce applications.Retest and validate fixes, ensuring alignment with business requirements.Be responsible for the coordination of all operational support of ecommerce applications.Manage the performative aspects of all ecommerce systems to maintain operational excellence, including front-end and some high-level application and database functionality.Collaborate with various teams, ensuring timely resolution and delivery.
Ecommerce Customer ExperienceCoordinate and direct designs across ecommerce applications.Research and understand new technologies impacting the ecommerce application space.Coordinate and communicate releases of new updates to ecommerce applications.Translate business needs to solutions within the ecommerce application product suite and author the requirements.Obtain a true understanding of the consumer journey, pain points, and customer needs through workshops, research, and analysis.Document wireframes and process flows for future enhancements and business requirements.
Experience1+ years experience in application management 1+ years managing and delivering software applicationsExperience with rapid or agile development practicesExperience communicating technical requirements, talking with developers, and QA workExperience with ecommerce platforms, SAP and Salesforce preferredExperience managing vendors and/or internal teamsExperience leading vendors and internal teamsUnderstanding or experience with project management practicesUnderstanding of ecommerce and web technology platformsAbility to develop consumer journeys and maps
Skills & KnowledgeA grasp of web technologies and their functionalities.Proficiency with tools like Jira for defect tracking and management.Capable of aligning technical solutions with business needs.Adept at handling multiple priorities and time sensitivities in a fast-paced environment.Ability to communicate technology solutions to technical and non-technical resources.Experience in application development methodologies, practices, and tools.
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This position is located in Peoria, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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