Client Coordinator
📋 Role Overview & Responsibilities
The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities.
Essential Duties and Responsibilities:Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferencesCoordinates and confirms schedule with clients and active caregiversRecords caregivers’ correspondence, needs, availability, and schedule in system of recordEnsures all placements adhere to applicable compliance and contract requirementsPartners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunitiesAssists with other duties as neededMinimum Requirements:High School degree or equivalent required, some completed college coursework preferredOne year work experience in a team environmentMust meet all federal, state, and local requirementsProficiency in MS Office, Internet, and emailMust be energetic, highly motivated, and able to work in a fast-paced environmentMust be highly organized, detail oriented, and have exceptional planning and problem solving skillsExcellent verbal and written communication skillsWage/Salary Information:$19.50 - $25 per hour, plus $2000 annual bonus potential
BenefitsAt Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:Competitive pay & weekly paychecksHealth, dental, vision, and life insurance401(k) savings planAwards and recognition programs
About Maxim Healthcare ServicesMaxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Explore LocationApply Now
Frequently Asked Questions
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This position is located in Orland Park, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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