Technical Business Analyst

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Regular or Temporary

Regular

Language Fluency: English (Required)

Work Shift

1st shift (United States of America)

Please review the following job description

Provide process, design and analysis support for developing solutions for interfacing business applications. Manage or participate in requirements elicitation process for small and medium work efforts. Provide project management for smaller projects and business enhancements.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Participate with peer groups in Tech and other lines of businesses (LOBs) to identify, document and communicate business needs and provide technology solutions. Work closely with business stakeholders to understand business processes and strategies. Ensure all stakeholders are involved in requirements gathering activities. Establish project and work requests requirements using document, business process and workflow analysis. Plan, elicit, capture, analyze and validate business, functional and/or technical requirements. Participate in or facilitate requirements elicitation sessions and walkthroughs. Perform current state analysis of existing business systems, applications and functions. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements. Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports and meeting minutes. Develop understanding of core systems, applications and technical platforms. Observe strict adherence to all Technology and Truist Insurance Holdings policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management, etc).

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate’s degree in Information Technology-related field, or equivalent education and related training Two years of information technology experience with significant experience in software development Two years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality Management Ability to work independently or as a member of a team Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirements Strong presentation, verbal and written skills Ability to manage multiple concurrent projects, activities and tasks under time constraints Ability to effectively interface with staff at all levels Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment Strong ability to resolve conflicts, excellent facilitation and organizational skills Strong critical and analytical thinking and problem-solving skills Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Knowledgeable of core business functions, processes and workflows associated with assigned business areas and projects.

Preferred Qualifications

Project Management skills are a plus, minimally experience tracking and keeping projects movingExperience with API integrationExperience working on multiple projects at the same timeAn understanding of current trends in technologyAbility to read, analyze and interpret technical dataProficient in the use of Microsoft Visio

Other Job Requirements / Working Conditions

Sitting

Constantly (More than

50% of the time)

Standing

Occasionally (Less than

25% of the time)

Walking

Occasionally (Less than

25% of the time) Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has reached an agreement to sell its remaining stake in Truist Insurance Holdings (TIH). As a result, TIH will be a separate company from Truist Bank as of Legal Day 1 (date TBD). Refer to the news release for details.

All insurance positions within TIH will have “TIH” noted in the job posting to indicate they are not part of Truist.

McGriff Insurance Services supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. McGriff Insurance Services is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify