Outreach Representative, Indiana - Hybrid
📋 Role Overview & Responsibilities
We are looking for a Outreach Representative to join us in leading our organization forward.
McLaren Integrated HMO Group (MIG), a division of McLaren Health Care Corporation, is an organization with a culture of high performance and a mission to help people live healthier and more satisfying lives.
McLaren Health Plan and MDwise, Inc., subsidiaries of MIG, value the talents and abilities of all our employees and seeks to foster an open, cooperative and dynamic environment in which employees and the health plans can thrive. As an employee MIG,you will be a part of a dynamic organization that considers all our employees as leaders in driving the organization forward and delivering quality service to all our members.
McLaren Health Plan is our Michigan-based health plan dedicated to meeting the health care needs of each of our Michigan members. Learn more about McLaren Health Plan at https://www.mclarenhealthplan.org
MDwise is our Indiana-based health plan, working with the State of Indiana and Centers for Medicare and Medicaid Services to bring you the Hoosier Healthwise and Healthy Indiana Plan health insurance programs.Learn more about MDwise, Inc. at https://www.mdwise.org/
Position Summary
Responsible for delivering, strategizing, and improving quality with a focus on primary care. The position will educate and network with people of diverse backgrounds and cultures on products and programs to attract and retain membership in the Plan.
Establishes and maintains relationships for the promotion of healthy lifestyles among membership. Tracks and trends HEDIS rates.Responsible for member and provider contacts and positive outcomes. Foster the Plan’s presence in the community by interacting with members, providers, and outside agencies as assigned.
This is a hybrid position with requirements to come into the office as needed by leader.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Qualifications
Required
High School Diploma or equivalent educational certification. Two (2) years’ experience in a customer service related position.
Preferred
Associate Degree in health care administration, communication, marketing, or related field. One year experience in a community-focused outreach position. NCQA experience specific to HEDIS measurement.
Additional Information
Schedule: Full-time Requisition ID: 24002236 Daily Work Times: 8:30 am - 5:00 pm Hours Per Pay Period: 80 On Call: No Weekends: No
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Indianapolis, IN with potential relocation and sponsorship assistance depending on candidate qualifications.
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