Call Center Specialist
📋 Role Overview & Responsibilities
Company Description
Med-Bill Corporation is a privately owned full-service EMS billing and collection service located in Indianapolis, Indiana. With over 50 years of combined experience, our specialists specialize in EMS billing and collections. We prioritize excellent customer service and compliance, maintaining a 97% first pass rate and an in-house collections department.
Role Description
This is a full-time role as a Call Center Specialist at Med-Bill Corporation. As a Call Center Specialist, your day-to-day tasks include providing customer support, effectively communicating with customers, and delivering exceptional customer service. This role is a hybrid role, based in Indianapolis with the flexibility to work remotely.
Qualifications
Customer Support and Customer Service skillsStrong communication skillsExperience in contact centersComputer literacyAbility to work independently and remotelyExcellent problem-solving skillsDetail-oriented and organizedExperience in EMS billing and collections is a plus
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Indianapolis, IN with potential relocation and sponsorship assistance depending on candidate qualifications.
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