Medical Assistant (Front/Back Office)

Summary

Now offering a $1,500 sign on bonus for Medical Office Specialist new hires!

Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

The Lung Center is seeking a skilled and compassionate Medical Assistant to join their team, providing support in both front and back-office operations. The Medical Assistant will play a vital role in providing exceptional patient care, ensuring efficient administrative processes, and facilitating smooth clinic operations. This position requires a strong commitment to patient well-being, excellent communication skills, and the ability to handle both clinical and administrative tasks effectively.

Travel Required: Monday and Tuesday at Mercy Medical Center Downtown Campus and Wednesday- Friday at Glen Burnie Personal Physicans

Responsibilities

Front Office duties include, but are not limited to:Patient registration, updating existing patient information, and verifying insurance coverage accurately.Answering phones, scheduling appointments and other procedures, coordinating with patients and other healthcare professionals as necessary.Back Office duties include, but are not limited to:Rooming the patient including taking vital signs, including weight, height, blood pressure, body mass index (BMI), and other pertinent informationDocumenting medical histories, procedures, and treatments accuratelyMaintaining cleanliness and organization of examination rooms, ensuring adequate inventory of medical supplies and equipment.

Requirements

EDUCATION AND WORK EXPERIENCE

Specific Requirements

Education and Work Experience:High School Diploma or GEDMedical office experience preferredEPIC experience preferredExcellent interpersonal and communication skillsAbility to maintain professionalism and empathy in challenging situationsStrong organizational skills and attention to detailAbility to multitask and prioritize tasks in a fast-paced clinical environmentLicense Requirements: N/ACertification Requirements: CPR-preferredAge Specific Care Provided For: Adults,GeriatricsKnowledge, Skills and Abilities:Epic Performance Manager/NetLearningComputer proficiency and technical aptitude with the ability to utilize one or more of the following:Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.