Office Supervisor - St. Robert Family Medicine

Office Supervisor

Full time, 40 hours per week, M-F 8a-5p

Mercy Clinic St. Robert Family Medicine

Regular performance incentivesTuition reimbursement up to $2,000 for continuing educationHealth/Dental/Vision available after day oneAnnual contribution of $100 per month to eligible dependent care FSAPaid parental leave for new parents401K with employer matchPaid PTO for volunteeringCompetitive salaryFuture career growth

Overview

The Office Supervisor is responsible for day-to-day management of the front office co-workers; ensuring adequate coverage at all times, participating in annual performance reviews with the Practice Manager, training new front office co-workers in addition to on-going training for existing co-workers, assist with the development of appropriate front desk policies and procedures as well as performing all front desk duties such as registration, answering/triaging of phone calls, appointment scheduling, form completion, surgery scheduling and precertification. Functions as the EPIC Superuser for front desk duties.

Qualifications

Required Education: High School graduate or equivalentExperience: Two years' experience in a clinic setting and/or supervisory/management experience required.Preferred Experience: CPT/ICD coding and managed care billing

What Makes You a Good Match for Mercy?Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

supervisor, healthcare, leader, manager