Program Manager, Business Strategy & Planning, Supplier Strategy

Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta is seeking an experienced and self-motivated Program Manager, Supplier Strategy to join our Facility Operations (FacOps) Business Operational Excellence (BOE) team. The Facility Operations Business Operational Excellence team designs, implements and continuously evolves global business programs and processes to support all aspects of the Facility Operations organization. In this role, will be accountable for driving efficiency and running the Supplier Management program strategy for the organization in close cross-functional partnership with our Sourcing, Operations, Legal, and Enterprise Engineering teams. To be successful in this role, you will be responsible for managing the supplier lifecycle, category management, business reviews/auditing, and contract management for centrally governed fleetwide services. Additionally, the candidate will enable sourcing and procurement, have expertise in invoicing, and understand the Purchase Request to Purchase Order process. You will possess complex problem-solving skills, be an expert program manager for matrix teams, and have the ability to create scalable programmatic solutions. The candidate will serve as the main point of contact for supplier issues at the fleet level and support continuous improvement efforts. This role will spend the majority of their time optimizing the processes and procedures related to management and operations of third party services at data center sites.

Program Manager, Business Strategy & Planning, Supplier Strategy Responsibilities:

Manage global programs for category management and supplier lifecycleCreate and enable business review framework and audits to ensure supplier performance and complianceEnable sourcing and procurement for efficient supplier managementAct as a consultant for the Purchase Request to Purchase Order processServe as an expert program manager for matrix teams and drive complex problem-solving activitiesCreate scalable programmatic solutions that improve end-to-end Critical Supplier management for Facility OperationsBe the main point of contact for initiatives involving supplier engagement for operational requirementsManage contract and supplier management for centrally governed fleetwide servicesIdentify duplicative efforts within the supplier strategy space and partner with cross-functional teams to reduce inefficienciesExpertise in invoicing and ability to navigate complex invoicing issuesSupport data center sites where operations issues related to vendors cannot be resolved in a timely fashionDraft and implement existing and new standards that allow data center operations teams to function efficientlyMonitor adherence to standards and find opportunities for improvementscontinuously improve each revision to accommodate a dynamic environmentResponsible for creating implementation, compliance, adherence, and communication plansTravel up to 25% a month as project needs require

Minimum Qualifications

8+ years of experience in an operations or service focused business model (i.e providing technical or professional services to a client)Experience working in/with Engineering, Supply Chain Management, Construction, Operations, Data Centers OR other applicable fieldsProven analytical skills - experience with finding and analyzing datasets in excel or similar toolsExperience with collaborating within multi-dimensional matrix teamsExperience in handling external stakeholders/clients effectivelyExperience with prioritizing and delivering on time sensitive projects and tasksThorough understanding of services based global and multi business-units sourcing, procurement and supply chain managementExperience with navigating and scoping out initiatives with little context providedWorking knowledge of sourcing and procurement and its relationship to manpower services such as professional, mechanical and electrical work within an operating Data Center or similar field requiring outsourced maintenance work.Experience in oversight or management of third-party servicesCommunications, stakeholder engagement at all levels and reporting experienceBachelor’s degree in business, operations, or a technical field

Preferred Qualifications

Experience drafting and implementing global policies, standards and processesWorking knowledge of Industry-standard contract language and legalities of contractual clausesExperience in process improvement initiatives/projects, Six Sigma is a plusProgram Management experience and/or PMP certification

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

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