MGR I COMPUTER OPERATOR_COMPUTER & FAC OPERA(1903000)

Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation’s third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries. Our ongoing tradition of groundbreaking achievement has earned top recognition at the national and international levels and makes M-DCPS your best choice.

The Application deadline is Thursday, May 2, 2024 by 11:59 PM (EST). This is a DCSAA pay grade 37 position. Applicants need to contact Compensation Administration at 305-995-7043 or salinq@dadeschools.net for individual salary calculation.

Applicants Must Attach The Following Documents

Current resume Two (2) professional letters of recommendation signed or electronic signature and dated within the past 12 months (one year) of the application deadline. References must be from a person who can assess your ability as an administrator or your work ethic and character. The contact information for the individual who is recommending you must be on the letter. All application documents must be in SAP SuccessFactors by the application deadline in order to be considered for an interview.

Please attach any Professional Certifications or Licenses (view job description to see if required for this position).

This position requires acceptable performance evaluations for the past three years, if applicable. You can upload these evaluations to your candidate profile. If you are requesting veteran's preference, please attach form DD-214. M-DCPS employees who are moved to a final interview will require a reference evaluation from their immediate supervisor. Our office will email form #3506 (reference evaluation) to the supervisor. Following the application deadline, a screening committee will review the applications. The results of the screening will be sent via email.

CONFERRED TRANSCRIPTS WITH A GRADUATION DATE: Current M-DCPS employees do not need to submit official transcripts if highest degree earned is on file in the Office of Personnel Records (305-995-7258). For non-employees of M-DCPS, official transcripts will be required if you are recommended for the position. Your degree must be from an accredited university. If position does not require a college degree, you are required to have at least a high school diploma. Applicants with academic training and degrees granted outside the U.S. must submit a credential evaluation report from an agency approved by Florida Department of Education that includes a statement of degree equivalency.

Candidates invited to an interview will be assessed in the following areas: Experience, Job Knowledge, Reasoning and Decision-Making Skills, Ability to Present Ideas Effectively and Ability to Communicate in Written Form. Candidates selected for an interview will be invited to complete a written essay prior to the Initial Interview.

If you have any questions, please contact Mr. Jorge Rubio, District Director, at 305-995-7247 or by email at jrubio@dadeschools.net .

Salary Min: $46,605.00

Salary Max: $79,246.00

Occupational Summary

Supervises and ensures effective delivery of computer operations services among the department, Technical Support, Systems & Programming staff, and District clients.

EXAMPLE OF DUTIES

Ensures that production schedules produced in an Automated Scheduling System are administered and results are produced in accordance with procedures established by the Director, Computer and Facilities Operations. Documents and communicates production work load status to the following shift. Documents and reports faulty equipment to the vendor for repairs and follows up to ensure the equipment is restored in a timely manner. Defines the cause of production failures and coordinates them with specific team members within Information Technology Services. Maintains the Operations Problem Log and records all equipment outages and down time messages. Demonstrates leadership by supervising and training all Computer Operations Staff, initiating and participating in conferences, and evaluating employee performance subject to making recommendations to the Supervisor. Communicates Operation System software problems to Management and Technical Support staff. Maintains tape library and vault procedures and ensures adequate inventory of tapes. Ensures that off-site security files are handled properly. Must understand Disaster Recovery responsibilities and procedures on the Mainframe and Network Platforms according to Miami-Dade County Public Schools – ITS Disaster Recovery Plan. Monitors and maintains network availability of District sites after-hours, monitors Internet access and logs user calls in the Helpdesk Database for follow up. Notifies proper network administrators according to their on call status when potential problems exist. Maintains a working knowledge and understanding of automated job scheduling systems. Performs other duties related to the general administrative responsibilities of the position.

Physical Requirements

This work requires the following physical activities: sitting, mobility, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.

Minimum Qualification Requirements

A four (4) year degree in Computer Science or related field or equivalent experience as a Senior Operations staff member in a modern computer center and modern computer environment. Minimum of five (5) years experience in computer operations, with at least three (3) years in directing, assigning, and training operations personnel on state of-the-art computer software/hardware. Evidence of satisfactory completed coursework in understanding Job Control Language and/or equivalent on-the-job training. Ability to communicate effectively in both oral and written forms.

We are an equal opportunity employer!