Ecommerce Manager
📋 Role Overview & Responsibilities
Job Description
Role: E-Commerce Manager/Director (Mandarin Required)Location: Fontana, CAType: full-time
Note: Must have Mandarin or Cantonese or any Chinese Language.
Key Responsibilities:Strategy Development: Develop and execute comprehensive strategies to drive E-Commerce growth, including expanding our product offerings, optimizing pricing strategies, enhancing customer experience, and exploring new sales channels.Team Management: Lead and mentor the E-Commerce Operations team in China, guiding operational processes, performance metrics, and best practices. Conduct regular meetings and collaborate effectively with local Account Executives and the Marketing team.Market Understanding: Utilize your bilingual proficiency and in-depth understanding of the US market to tailor our E-Commerce strategies accordingly. Stay updated on market trends, consumer behavior, and competitor activities to capitalize on growth opportunities.Collaboration: Work closely with the Marketing team to develop targeted campaigns, promotions, and advertising strategies to drive traffic and conversion. Collaborate with our partners, including TEMU, to leverage their expertise and resources effectively.Platform Management: Oversee our presence on existing E-Commerce platforms, such as Amazon Seller Central, ensuring optimal performance, inventory management, and customer satisfaction. Explore opportunities to expand onto other E-Commerce channels, particularly in the consumer-packaged goods (CPG) sector. Requirements:Bilingual proficiency (English and Mandarin) is essential for effective communication with both US-based stakeholders and the E-Commerce team in China.Strong understanding of the US market dynamics, consumer preferences, and E-Commerce trends.Proven experience in E-Commerce management or related roles, preferably with 3-7 years of experience.Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.Willingness to work onsite for 5 days a week during general US working hours, with occasional evening meetings to accommodate collaboration with the China-based team.
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This position is located in Fontana, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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