Customer Service Coordinator
📋 Role Overview & Responsibilities
We work in a fast-paced, challenging but fun environment where we focus on education, personal development, and career advancement. We desire individuals with a "team player" attitude, great communication skills, and an unbeatable work ethic who want to grow into leaders.
Responsibilities:Coordination of order changes in accordance with sales and procurement functions.Order/delivery status monitoring and support sales and procurement with order backlog managementEnsure adherence to customer service level.Provide timely, accurate, and competent response to all order related customer inquiriesSupport sales team and other colleagues across the business.Manage email accounts relating to order/sales process.Reporting weekly and monthly data and information across the team.Ensure the Administration area is supported by well-documented procedures and review existing procedures regularly and update as necessary.
No previous experience is required, however, our ideal candidate is:High School diploma or GEDSelf-motivatedCommunications skillsTeam playerVery organizedProcess drivenAction-orientedLoves to learn
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This position is located in Dallas, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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