Coordinator, Telecommunications

Posting Details

Position Information

Position Title Coordinator, Telecommunications

Work Location Springfield Campus

Department Networking and Telecommunications

HR Home Department 097104 NETWORKING & TELECOMMUNICATIONS

Pay Grade 37

Proposed Salary $87,375 annually

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Exempt

General Function

The Coordinator of Telecommunications is responsible for providing technical management and support of all campus telecommunications and assisting the Networking unit as needed. Duties include installation, maintenance, monitoring, and planning for the telecommunications and tele-management systems to support both academic and administrative products. The Coordinator of Telecommunications supervises the Telecommunications unit staff in their support of the University’s telecommunications environment, develops goals and objectives conducive to ongoing and enhanced capabilities, and assists in the formulation of strategic planning for both short- and long-term activities.

Description Of Primary Duties

The Coordinator of Telecommunications is responsible for providing technical management and support of all campus telecommunications and assisting the Networking unit as needed. Duties include installation, maintenance, monitoring, and planning for the telecommunications and tele-management systems to support both academic and administrative products. The Coordinator of Telecommunications supervises the Telecommunications unit staff in their support of the University’s telecommunications environment, develops goals and objectives conducive to ongoing and enhanced capabilities, and assists in the formulation of strategic planning for both short- and long-term activities.

Minimum Acceptable Qualifications

Education: A Bachelor’s degree is required; a Bachelor’s degree in a computer-related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: A minimum of five years of experience in telecommunications analysis and design of a major multi-vendor, multi-service environment is required. Demonstrated successful experience managing complex telecommunications-based projects is required. Experience developing technology plans for new building construction, remodeled buildings, and outside construction is required. A minimum of three years of supervisory experience is required. Work experience in a higher education environment is preferred.

Skills: Must be able to effectively manage multiple, complex telecommunications-based projects concurrently. Effective interpersonal, customer service, organizational, and team-building skills are required. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems is required. Excellent verbal and written communication skills and proficiency in writing technical specification documents are required. The ability to read, understand, create, and modify professional construction plans is required. Strong technical skills and current technical knowledge are required. The ability to work effectively with a variety of constituencies possessing a wide range of technical knowledge is required. A thorough understanding of telecommunications enterprise voice switches, voice mail systems, video surveillance systems, and door access systems is required. The ability to solve telecommunications-related problems by using diagnostic techniques and protocols is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The position requires working at microcomputers for extended periods of time, occasionally lifting and carrying objects weighing up to fifty pounds, and requires sufficient mobility to visit construction sites, oversee inside and outside wiring plant installations, repairs, and expansions which may require climbing ladders, inspecting trenches, and working in confined spaces.

Other: The twenty-four hour scope of university operations requires this position to be available evenings, nights, and weekends to respond to calls regarding questions or problems with the University’s telecommunication systems. Occasional travel to remote sites within our twenty-four county area may be required.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1559.htm

Open Date 04/16/2024

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

The first date of consideration is May 31, 2024, and review of applications will continue until the position is filled.

Official transcripts required at time of hire.

EO/AA and Diversity Statement

Non Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu , 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu , 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20240078FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/74514