Customer Success Manager
📋 Role Overview & Responsibilities
Company DescriptionModern Football Technology is an innovative analytics and sports technology startup. Our technology allows coaches to make data-driven decisions in real-time to win games. From pro to youth, we provide a dominant competitive advantage through in-game analytics and predictive strategies. Elevate your game with the power of data-driven precision.
Role DescriptionThis is a full-time remote role for a Customer Success Manager at Modern Football Technology. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction, building and maintaining relationships with customers, and maximizing customer retention. You will also provide excellent customer service and use your analytical skills to identify and address customer needs.
QualificationsCustomer Satisfaction and Customer RetentionExperience in football ops or SIDExperience as a collegiate football coachExcellent communication and interpersonal skillsAbility to work independently and remotelyBachelor's degree
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This position is located in Atlanta, GA with potential relocation and sponsorship assistance depending on candidate qualifications.
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