Technical Product Manager with Fortune 500 Bank

Akkodis is seeking a Technical Product Manager for a contract position with our Fortune 500 banking client.

Target Pay Range: $60-69/hr W2

Contract

Location: It can be remote. However, preference will be given to candidates who are located near Hopkins, Dallas, and St. Louis (in that order). If near one of these locations, they should be in the office 3+ days of the week. Top Responsibilities:The primary duty of this person is to be a Technical Product Manager for CBBO (Consumer and Business Banking Operations) digital outreach journey. Currently we are utilizing email, MMS, and SMS channels; late last year we dipped our toes into PUSH. In some cases, these messages direct customers to educational websites, some of which are interactive. Working with the Scrum Master and Product Owner, this person will work the below groups to achieve this. This person will also:o Organize product backlogo Perform end to end UATo Provide evidence to BL, Customer Correspondence, CommHub, trigger group, and ETL for their records and change control.o Help coordinate release timing. It is possible for the three components to release separately, but all are needed to go live.o Ensuring TCPA, CTIA, and FDCPA compliance standards are followed and can be proven in the future

We are currently piloting a new event orchestration/journey tool. This person would learn the tool, configuring/setting the tool and eventually hand it over to another group for day-to-day maintenance. They will work with other developers for code (java, tibco, ETL, etc.) development required. Daily responsibilities (by group): Business Lineo Provide general consult on possible solutions including rough estimates.o Keep informed of progress and communicate where their request is in priority queue. Possibly adjust priority.o Understand acceptance criteria (ensure story acceptance criteria is complete) Customer Correspondenceo Provide general consult on possible solutions including rough estimates. o Keep informed of progress and communicate where their request is in priority queue. Possibly adjust priority. CommHubo Ensuring that all the items needed for the message are provided by BL and Customer Correspondence.o Define the template name and dynamic variableso Opening CommHub request.o Setting top 10 priority list weekly.o Performing IT for the message and confirm that the db is setup correctly Triggering Groupo Provide trigger criteria, possibly the SQL logic to trigger.o Partner to ensure they understand logic and frequency of messageo Perform IT SOR Updateso Provide SOR update provided from BL (JIRA story)o Perform IT Product Teamo Create TOS stories in JIRA (Tigger and SOR)o Partner with Product Owner and Scrum Master to ensure JIRA is organized and up to date.

Preferred Skills/Experience (both positions):• Strong Technical Product Management background• SQL experience: needs to be able to join tables and use basic functions.• Postman, Insomnia, or other tools to execute APIs to investigate/research data (from Casandra - no SQL db)• Well-developed verbal and written communication skills.• Able translate between technical and business acumen Nice to Have:• Mortgage, insurance, government, or other heavily regulated areas.• MSP• Above the glass web experience

• **Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

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The Company will consider qualified applicants with arrest and conviction records.