Senior Account Lead
📋 Role Overview & Responsibilities
Moog Aircraft Group is the world-wide leader of advanced flight controls and actuation for commercial and military aircraft. We are positioned on virtually every aircraft flying today, supplying highly reliable systems that are supportable and add significant value for our customers.
Our team in Commercial Aircraft Group is looking for a Senior Account Lead to join them. You will report to the Global Customer Service Center Manager and will have an on-site work schedule in East Aurora, New York.
To be considered for Senior Account Lead, here’s what you’ll need to bring with you:
Bachelor’s degree and at least two years of customer service or related experience.
OR
Associate’s Degree and at least ten years of customer service or related experience.
As a Senior Account Lead, you will
Provide direct interface with Commercial Aftermarket customer for new business and aftermarket inside sales. Respond to customer inquiries with product price and delivery quotations. Review orders with pertinent parties making certain that all necessary commitments are finalized.Initiate sales orders based on above.Review customer contract to assure Moog’s compliance with all specifications. Respond to customer inquiries regarding order status, using records at hand or by gathering information internally.Follow up existing orders to maintain good customer relationships. Maintain effective liaison with divisional departments and divisions within the company as required to determine shipment priority requirements. Interface with finance to resolve invoicing and credit questions / problems. Consult with manager on emergency and complex or unusual situations. May travel to customer locations as needed.
Our Benefits
Comprehensive medical, dental, and vision benefits on day one Flexible planned vacation 401K, profit share, and employee stock purchase options Tuition reimbursement program Inclusive company culture Onsite wellness center, pharmacy, and vision center Nature trails on campus
Salary Range
The base pay range for this opportunity is $60,736.00 - $80,000.00 per year.
Pay Disclaimer: The base pay range represents the low and high end of the Moog pay range or indicates the hourly rate for this position in the given work location. Actual salaries will vary depending on many factors such as skills, experience, certifications and performance. The rate listed is just one component of Moog's total compensation package for employees. Other rewards may include a profit share bonus, employee stock purchase plan, a flexible paid time off policy, competitive 401K plan with enhanced matching program, and many region-specific benefits.
This position requires access to United States Export Controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Frequently Asked Questions
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This position is located in Elma, NY with potential relocation and sponsorship assistance depending on candidate qualifications.
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