Observability Engineer
📋 Role Overview & Responsibilities
Grow your career as an Observability Engineer with an innovative global bank in Irving, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will play a key role in architecting/planning and developing observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions, ticketing, notifications and other automations. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 6+ Months
Required Skills & Experience
Bachelor’s degree/University degree. 10+ years of engineering of 3rd party software and services in the event management space. Working knowledge with IBM Tivoli Netcool (NOI) and BigPanda. Working knowledge of Event Management Rules developments, Triggers & Automation development. Working knowledge on Netcool/Impact – policy writing, data source creation, updates and config. Working knowledge on co-relation, de-duplication, grouping of events along with new features of NOI. Working knowledge of Fix Pack Updates of Netcool/OMNIbus, Impact and WebGUI. Creating & managing of WebGUI dashboards. Knowledge on Ansible playbook automation, yaml. Working knowledge on Shell Scripting, Perl or Python. Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; end-to-end testing; performance/scalability testing; implementing open source solutions; product customizations; Java; JSON. Experience with software delivery and documentation tools like Bitbucket, Artifactory, Jenkins, JIRA Confluence.
Desired Skills & Experience
Knowledge on databases like Oracle, MongoDB. Knowledge on Jenkins, CI/CD pipeline and any other observability/monitoring/event management tool. Knowledge of Event Analytics, Data Science, Machine learning and Artificial intelligence.
What You Will Be Doing
Drive engineering and certification of event management and infrastructure monitoring platform products. Development of custom tooling extension and integrations of monitoring services with external systems, ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions. Work closely with engineering, and operations, and applications teams across the company to understand and collect monitoring and data analytics requirements. Support ServiceNow SaaS migration by developing and testing custom integrations between Netcool and Service Now SaaS, internal ansible playbook automation functions and internal notification systems (Heed).
Posted By: Melissa Klein
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This position is located in Irving, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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