Tax Manager
📋 Role Overview & Responsibilities
Our client, a HR software, is looking for a Senior Tax Filling Manager to join their team remotely. This is a 6 month contract that has the ability to extend or convert.
This person will Job oversee and manage the client delivery of tax filing, directly and indirectly, through team colleagues and managers. This role is a member of senior leadership ensuring excellence in delivery across the entire Tax Filing organization. Responsible for developing managers in people development, management, and tax filing expertise. Responsibilities
Responsible for overall client delivery and satisfaction in Tax Filing.Point of contact and responsibility to support resolving client escalations with a sense of urgency and accuracy.Development, review, and communication of RCA (Root Cause Analysis) completion and help downstream improvement efforts.Monitor and audit various tasks to identify trends and process improvement opportunities.Identify and lead process improvement efforts in tax filing processes.Communicate complex issues to clients as needed.Ensure timely, accurate responses are provided to clients and/or other Alight teams.
Qualifications
7+ years’ experience in payroll tax filing and/or related field required.Bachelor's Degree 3+ years client interaction and management required.5+ years people management experience required.Advanced understanding of payroll tax/payroll tax filing and/or related subject matter desired.Payroll tax software experience required.Master Tax experience desired.ADP Smart Compliance experience desired.
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This position is located in Chicago, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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