Director of Health Services

Job Title: Director of Health Services

Reports To: President, Director of Operations, Chief Compliance Officer and Head of Schools

FLSA Status: Salaried exempt

Location: NH

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Summary: A Director of Health Services or Medical Director is responsible for overseeing daily operations of the MPA Health Services Department. Their duties include ensuring student healthcare needs are being met, ensuring healthcare laws, regulations, standards and best practices are incorporated and implemented in daily practices, monitoring facility or department health care budgets, supervising health office employees (with input from directors) and developing strategies for continuous quality improvement of health services including communication between medical professionals, faculty, parents/legal guardians, referral sources and students.

Company Background

Welcome to Mount Prospect Academy (MPA), a rapidly growing alliance of nonprofit agencies founded in 2003, with the goal of helping struggling adolescents find a “zest for life" and succeed in the “business of life.”

MPA has evolved to offer a variety of mental health support services to a diverse population of “hard to treat” and “difficult to place” adolescence. Our targeted services include home and community-based treatment, residential treatment programs, group homes, and special education schools. MPA is known for its ability to achieve successful outcomes with difficult-to-serve individuals throughout New England.

Mission

MPA'S mission is to provide a caring, safe therapeutic environment where students have the opportunity to grow and acquire the skills they need to reach their educational and social potential. We aim to develop trusting relationships with students and facilitate experiences that promote their ability to self-regulate; manage thoughts and feelings; and develop feelings of safety, confidence, and competency.

Summary: A Director of Health Services or Medical Director is responsible for overseeing daily operations of the MPA Health Services Department. Their duties include ensuring student healthcare needs are being met, ensuring healthcare laws, regulations, standards and best practices are incorporated and implemented in daily practices, monitoring facility or department health care budgets, supervising health office employees (with input from directors) and developing strategies for continuous quality improvement of health services including communication between medical professionals, faculty, parents/legal guardians, referral sources and students.

JOB RESPONSIBILITIES

Partner with the leadership team to formulate, develop, implement and evaluate a Health Services strategy to achieve the organization's vision, mission and goals, and to create value to its stakeholders.

Regularly engage in direct communication with MPA Leadership on key health services/medical resources matters.

Collaborate in Health Services personnel recruitment efforts to ensure that the organization is effectively and efficiently sourcing and selecting the right candidates.

Manage the Health Services Dept. budget.

Manage and assist in the training and development of personnel involved in healthcare activities. This includes health office faculty and any faculty members authorized to administer any medication, both over the counter and prescription.

Ensuring that the health office faculty comply with the federal/state rules, regulations, standards and codes.

Assist in reviewing student health care / medical needs to ensure they are being met, including specialty medical plans

Prescribe and manage youth medication when needed

Ensure appropriate documentation occurs

Enhancing cooperation between nurses, physicians and relevant medical institutions with the MPA Health Service Departments' offices.

Ensure MPA faculty have 24/7 access to a nurse

Provide coverage for health offices when needed, including but not limited to when nurses are unavailable

Provide guidance to nurses on health care needs of youth we serve

Foster healthy relationships with suppliers as a way of keeping the Health Services offices stocked and in good fiscal standing.

Evaluate the coordination of the Health Services team to ensure the success of the Department.

Ensure that licenses are up to date, thus preventing the prosecution or termination MPA's ability to provide healthcare to our students.

Respond to any grievances and evaluate and diffuse any tension that arises in health services.

Assist in additional tasks as directed by the President, Director of Operations, Chief Compliance Officer or Head of Schools

REQUIRED EDUCATION, LICENSURE, AND EXPERIENCE

• ARPN, M.D., D.O. or related credentialing.

• Experience supervising and developing staff.

• Experience implementing strategies and systems for personnel management and effective

healthcare practices.

• Strong business acumen and leadership abilities.

• Working knowledge of healthcare laws and other compliance issues.

• Ability to listen and probe to understand underlying needs and/or root cause of an issue.

• Ability to provide thoughtful, progressive and strategic guidance.

• Expertise in analysis, critical decision making, project management, and process improvement.

• Strong interpersonal, verbal and written communications skills, including proficiency in

developing and delivering presentations.

• Demonstrated ability to anticipate and solve practical problems.

• Ability to identify, influence, and collaborate with key stakeholders to achieved desired

organizational outcomes.

• Outstanding judgement, sensitivity and high discretion.

• Proficiency in Microsoft Office Suite and HR system applications.

• Must have a valid Driver's License, reliable vehicle and proof of auto insurance.

• Must be able to travel to satellite office locations as needed.

PHYSICAL/MENTAL JOB REQUIREMENTS

• Must be able to carry and lift items weighing up to 25 pounds.

• Must be able to speak clearly in small group settings.

• This position will require sitting for long periods of time, walking, standing, bending, and

walking, as well as using fine motor skills, such as finger dexterity for typing and using small

hand tools.

• This position could be exposed to loud noises, frequent phone conversations, and requires

average to above average visual acuity and hearing.

• The majority of this job will be spent indoors in a climate-controlled environment.

• Must be available to travel to other office locations as needed.

Benefits (Full-time)

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan (403B)

STD & LTD

Life Insurance

AD & D

Comprehensive wellness initiatives

Paid time off

Employee discount program

Expense reimbursement

Further education opportunities

Requirements, Education and/or Experience

Additional Benefits Working with Mount Prospect Academy

Stewardship Center (Outdoor Equipment, Bike/E-Bike, Kayaks/Canoes, Snowshoes, Paintball Course, Ropes/High Ropes, Alpine and Cross-country Skis, Climbing Wall)

Daily Adventure Outings

Potential for Employee Housing

Mileage Reimbursements

24/7 Access to Company Gym/Boxing Training Gym

Regular Wellness and Team Building Activities

Free meals (Breakfast, Lunch, Dinner)

Dynamic Professional Development Often

Auto Shop, Car Repairs at Cost

Woodshop, projects built at Cost

Promote from Within

Participation with Federal Loan Reimbursement programs

Mount Prospect Academy assures equal opportunity and public access and, if necessary, affirmative action in all its policies regarding employment and provision of services. Mount Prospect Academy does not discriminate in its hiring, programs or policies on the basis of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status or sexual orientation.

Mount Prospect Academy strongly recommends, but does not require, that all MPA faculty (employees) stay protected against COVID-19 by getting their primary vaccine series and stay up to date with a booster dose if they are eligible to receive one.