Operations Supervisor
📋 Role Overview & Responsibilities
Summary: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments.
Work Hours:Monday – Friday 7am-5:30pm, and alternating Saturdays from 7am-12pm.
Compensation: This is a non-exempt, hourly role. Hourly rates range from $25.00 to $28.00 with overtime paid at 1.5 times the base rate, and additional bonuses. The new hires typically fall within the annual pay range of $80,800 to $90,400 or more, based on experience, overtime hours worked, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees in a 100,000 square foot facility.Maintain and manage facility quality process.Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.Supervise realignment activities to ensure maximum optimization of the facility.Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.Provide Leadership, training, and supervision to 25 to 50 team members.Continuously work towards increasing the leadership capability of the team and drives professional growth.Responsible for all facility/equipment maintenance and supplies.Responsible for maintaining a safe working environment and overseeing safety compliance.
Additionally the candidate must meet the following Education and/or Experience requirements:
High School Education required.One (1) to Two (2) years of supervisory experience.Forklift experience a plus.Able to use tablets (IPad).Basic to Intermediate level of Microsoft Excel knowledge.Strong leadership skillsExcellent oral and written English language communication skillsProvide high level of customer serviceGood organizational skills
This Role Has The Following Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70lbs. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes
Referral, Holiday, and Annual BonusesAnnual pay increasesPaid Time OffMedical, Dental, and Vision InsuranceCompany-paid Short Term and Long Term disability;Company-paid Life InsuranceTuition ReimbursementTraditional and Roth 401(k) plans with company matching contributionsCharitable donation matching programsFree, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 30 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business JournalSupplier Diversity Award - Home Depot#1 Flooring Distributor multiple years in a row - Floor Covering WeeklyTop Workplaces Award winner multiple times - Top WorkplacesMSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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