Supv Patient Financial Services

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE:1.0 Shift: Day

Position Summary

The Supervisor of Patient Financial Services is a frontline supervisory role responsible for ensuring the timely and accurate collection of cash resolving outstanding accounts receivable. This position operates independently and directly supervises patient financial services staff. This position requires complex data analysis and is required to make independent decisions within the scope of responsibility. Major decisions are subject to the review and approval of the Manager, Director or Vice President. Internal contacts consist of all levels of staff and management throughout MHS. External contacts consist of patients and their families, insurance companies, physicians and their staff, state and federal agencies, auditors, and vendors. Contacts are for the purpose of resolving problems and issues, and discussing sensitive and confidential information with all contact levels.

Requirements

Associate’s degree in business, accounting or finance or 2 years’ experience in lieu of degree will be consideredTwo (2) years of experience performing billing, collections, accounts receivable or claims processing work in a healthcare organizationPrevious experience and demonstrated skills in a supervisory or lead capacity

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

Belonging: We work to create a true sense of belonging for all our caregiversMission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership: Washington state's largest community-based, locally governed health systemEmployee-centric: Named Forbes “America’s Best Employers by State” in 2023Technology: "Most Wired" health care system 15 years in a rowLeading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communitiesLifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $65,707.00 - $95,451.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.