Digital Adoption Specialist/Program Manager I - Information Solutions

Job Description Summary

The Information Solutions Program Manager I/Digital Adoption Specialist reports to the Manager of Digital Adoption and is dedicated to transforming care delivery at MUSC Health through ensuring optimal adoption of new programs and technologies. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with teams including: Digital Transformation, Health Solutions, Project Management, Operational leadership, Informatics, System Education and additional key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager I will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for developing training programs, guides, and other resources to ensure successful project adoption of new programs, including strategic and digital initiatives. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002276 SYS - CNIO & Systems Education

Pay Rate Type

Salary

Pay Grade

Health-28

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

The Information Solutions Program Manager I/Digital Adoption Specialist reports to the Manager of Digital Adoption and is dedicated to transforming care delivery at MUSC Health through ensuring optimal adoption of new programs and technologies. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with teams including: Digital Transformation, Health Solutions, Project Management, Operational leadership, Informatics, System Education and additional key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager I will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for developing training programs, guides, and other resources to ensure successful project adoption of new programs, including strategic and digital initiatives. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Education/Skills/Work Experience

Bachelor's degree (BA/BS) and a minimum of 3 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization Excellent project management skills, with a track record of managing complex projects on time and on budget Experience developing training programs and resources to encourage the adoption of new systems and processes Ability to analyze data and present findings to senior management in a clear and concise manner Strong multitasking and time management skills Ability to work independently, taking initiative and driving projects forward EPIC experienced preferred

Additional Job Description

Education/Skills/Work Experience

Bachelor's degree (BA/BS) and a minimum of 3 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field. Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization. Excellent project management skills, with a track record of managing complex projects on time and on budget. Experience developing training programs and resources to encourage the adoption of new systems and processes. Ability to analyze data and present findings to senior management in a clear and concise manner. Strong multitasking and time management skills. Ability to work independently, taking initiative and driving projects forward. EPIC experienced preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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