Industrial Engineer- Lockbox Processing

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Education Desired : Bachelor of Business Administration

Travel Percentage : 5 - 10%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About The Role

As an Industrial Engineer/ Process Improvement Manager on our Lockbox Processing team, you will work directly with Senior Leadership Team to drive improvements in operational efficiencies across all production environments.

The Main Purpose Of This Role Is To

Optimize ProcessesCreate Better Reports and StatisticsUsing that Data and Analysis to Improve Processes.

Our growth and continued success in this industry, will rely heavily on how efficient we are compared to our competition.

Together our goal will be to leverage your knowledge of Lean principles and a Six Sigma approach to drive efficiencies in our growing Item Processing operations.

About the team:  

Our Team is part of the Lockbox Processing Group which consists of ten business locations we service. The businesses are both Retail and Commercial.

What you will be doing?

Work with senior leadership to identify opportunities to make operational changes to improve performance of item processing operations teams.Provides leadership for business process analysis team, including planning, coaching, performance development and mentoring.Capture, analyze and report on improvements implemented and the impact over the baseline.Assess and recommend new software automation packages to improve current state.Work with leadership to embed lean principles into culture.Create process change by integrating new processes with existing ones and communicating changes to impacted organizations.Aid leadership in processes for assessing and driving continued improvement.Ensures deadlines and production schedules are met during improvement changes.Troubleshoots issues that arise; handles escalated problems/questions from team.Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.Recommend and facilitate quality improvement efforts.

What You Will Need

This position is available in Boston, MA, Chicago, IL and San Franciso, CA. area. Candidate must live a commutable distance to these areas as much of the work will be on site and you will be required to work a hybrid schedule.Bachelor’s degree in industrial engineering, process engineering (six sigma BB), Lean practitioner, manufacturing engineering, software engineer, business administration, finance, computer science, or information systems or the equivalent combination of education, training, or work experience.Requires strong management, organizational, team building, coaching and mentoring skills. Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presenceHigh-level knowledge of Item Processing and services and business operationsGeneral knowledge of financial and/or payment solutions technology including systems, applications and banking practicesExcellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations.Skill in productivity, planning, and workload managementRequires solid decision-making and problem-solving skills.Requires the ability to establish and maintain effective working relationships and the ability to interact effectively with all levels of personnel and management across technical and business functions across FIS as well as client/partner organizations.Ability to identify, address and resolve employee related issues.Knowledge of capacity planningProcess documentation.Project management skillsData analysis and excellent excel skills.Knowledge of resource management and allocation

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

A voice in the future of fintechAlways-on learning and developmentCollaborative work environmentOpportunities to give back.Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $113,320.00 - $190,370.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass