Sr. Director, Head of Marketing UX

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Role Summary

The Head of UX is responsible for

Overseeing the testing and optimization of user experience across marketing and customer engagement platforms Deploy design system and overarching approach and to create a seamless experience across marketing touchpoints. Collaborate with CX to promote human-centered design-led strategies across customer experiences

Role Responsibilities

Develop and set brand standard design strategy for key Biopharma customer experiences based on human-centered design principles. Develop and deploy a UX centric brand design system leveraging new brand guidelines to create consistency Partner with CX and Commercial Analytics teams to leverage research, data and analytics to optimize customers interactions across customer engagement platforms. Work with brands and performance marketing teams to test and optimize marketing and campaign interactions. Forge strategic partnerships with world-class creative and design agencies and leaders to bring diverse perspectives on design-led thinking and capabilities Nurture a thriving community of user experience and creative designers across BiopharmaDesign, Build and Lead a team of responsible for: Omnichannel user branded experience design User experience testing across marketing channels User Interface and prototypingCollaborate closely with stakeholders, incl.: Customer Experience and Engagement Creative, Brand and Design Agencies Brand team Product marketers and customer journey teams Digital and CX teams CMO Platforms & Technology team Commercial Analytics Digital engineering and delivery teams

Qualifications

Basic qualifications

Bachelor's degree with 15+ years of related field experience 10+ years relevant technical experience with emphasis on digital and brand design systems, user experience, interaction design, testing, optimization and design thinking. Experience in positions of design leadership with proven track record Capable of creating quantitative metrics systems to measure UX across engagement platforms Ability to link design and commercial metrics and convey insights to peers Ability to forge strong sense of connection between the team and other departments Compelling communication skills Aptitude for convincing others (internally and externally) of the value of their ideas Ability to represent the brand in public domain Evidence of design ability (e.g., top-tier design awards, ethnographic skills) Exceptional interpersonal skills and mastery of working in a matrix environment Must be able to both drive strategy and execute with speed and high quality Role model for the Pfizer Values (Courage, Excellence, Equity and Joy) Executive presence and ability to interact and influence effectively with all levels of the organization Strong communication skills with ability to articulate and optimize design based on the value to user and business Discretion and trustworthiness in dealing with confidential information

Preferred Qualification

Advanced degree, preferably in Design discipline Experience in design leadership role at 2+ organizations Role will be responsible for multiple geographies, but requires flexibility to work with US time-zone on regular basis

Last Day to Apply: December 5th, 2023

The annual base salary for this position ranges from $191,300.00 to $318,800.00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

The annual base salary for this position in Tampa, FL ranges from $172,100.00 to $286,900.00.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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