Vice President Operations

About UsOur client, a growing nationwide operator in the commercial facilities sector, focused on the repair and replacement of access door systems, including all access doors, pedestrian doors, air curtains, locks, dock levelers, gates, and dock equipment. Their commitment to quality and customer satisfaction drives them to deliver comprehensive solutions for access doors, pedestrian doors, air curtains, locks, loading dock equipment, and energy conservation. Their diverse client portfolio includes multi-site customers across various sectors, such as grocery, storage, freight, retail, property management, commercial & industrial warehouses, and more. Our client upholds values of excellence, teamwork, respect, accountability, and effective communication. These core values create a successful and mutually challenging work environment where each team member contributes to maintaining a positive atmosphere through interactions with customers, clients, vendors, co-workers, and management.

Our client is seeking an experienced, results-driven VP of Operations to lead and drive revenue growth across their multi-site facilities company. This role encompasses P&L responsibilities for Branch and Regional Operations, staff, processes, and execution. Exceptional leadership skills, business acumen, and a track record of success are essential.

Job DescriptionOversee P&L success for the Branches and manage the Operating Budget.Develop a model for Operational Success in the Branches, aligning people, processes, and procedures with goals.Monitor and report on KPIs to support effective business management with Branch managers (direct reports) to strategize execution of our full line of service offerings.Ensure skill development in the field for Branch Managers/Service Managers, both with existing techs and potential new hires.Monitor revenue trends geographically to determine branch scaling and remote technician requirements.Manage the Fleet Program, ensuring appropriate equipment specs and tracking trends for replacements, crane and lift inspections.Develop and implement inventory control standards for trucks, warehouses, and the supply chain.Oversee supply chain management, including National RFP.Collaborate with the National Service Manager to warehouse and ship parts for our subcontractors in the field.Set and maintain truck min/max levels and standards.Work with CFO/Controller to develop and maintain price books in the system, facilitating quoting and invoicing standards.Continuously develop and report on price book/upsell results from Equipment Check (deficiencies).Manage direct reports, including training and performance reviews.Follow the Principles of EOS.Provide performance metric reports and budget management.Offer leadership consistent with company values.Collaborate with the Service team to enhance the customer value proposition, improve customer service, and maintain market competitiveness.Foster relationships with key customers, influencers, and decision-makers.

Qualifications7+ years of Operations experience in a Facility Maintenance/Self-Perform environment.Associate or bachelor’s Degree preferred.Proven experience in achieving operational objectives.Strong strategic planning and implementation skillsof effectively managing a multi-site environmentin reporting and managing KPIs.track record building and leading teamsand successful relationships with vendors, suppliers, and subcontractorsability to foster relationships with key stakeholders.in developing and implementing recurring maintenance programs and measuring success.

Key CompetenciesPlanning: Demonstrated ability to develop and execute strategic plans for marketing, including setting objectives and goals.Leadership and the ability to drive results.Insight: Strong understanding of market dynamics, including the ability to identify market opportunities, conduct market research, and capitalize on emerging trends.structure around self-perform, including training, regulatory compliance, certifications, and program development for PM and fire testing.recurring maintenance programs across the platform.Management across the platformretention and tenureImprovement: Results-oriented mindset with a focus on continuous improvement, including optimizing processes, inventory control, safety, and improving market competitiveness.