📋 Role Overview & Responsibilities
NO SPONSORSHIP
Production Server Support - 2nd Shift
SALARY: :$102k- $120k w 15% bonus
LOCATION: Chicago, IL hybrid 3 days onsite
2nd shift, Tuesday – Saturday, 230pm to 11pm or Monday through Friday 2:30pm to 11pm
SELLING POINTS: Looking for a candidate to do second shift, first level operational support of zOS mainframe unix windows and networking platforms. uc4 jobs scheduler
Provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making.
Responsibilities
Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.Monitor multiple applications and systems Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.Support the execution and troubleshooting of UC4 jobs.Provide support for Production Installs, D/R and Industry tests.Maintain all off-site storage records and shipments.Rerun/Restart failed backups and perform restores when required.Work scheduled overtime when needed to ensure 24 x 7 coverage.
Qualifications
Network troubleshooting.UNIX knowledge.UC4 Scheduler.Mobius via Document Direct.zOS/390 JCL, IBM utilitiesTransmission protocols: SFTP/NDM.Operating systems: Unix, Windows, zOS/390Strong Desktop skillsMicrosoft Office Suite
Education and/or Experience5+ years of OS390 JCL and IBM utilities5+ years working in a multi-platform environment5+ years working knowledge of an open systems scheduling product (UC4).5+ years working knowledge of Mobius/Brio.DevOps experience desired but not required.College degree in Computer Information Systems desired, but equivalent work experience will be considered
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