Claims Assistant

JOB Title: Claims AssistantCompany: ARECA Insurance ExchangeLocation: Anchorage, AKPosition Type: Full-time – Anchorage, AlaskaAbout Us: ARECA Insurance Exchange (AIE) provides affordable insurance to Alaska utilities while building member equity and providing quality customer service to Exchange members. We believe in building trust through seamless experiences. As the Alaska Insurance Experts for Alaska Utilities, we are dedicated to delivering top-notch services to our members. We are seeking a talented and detail-oriented Claims Assistant to join our team and contribute to the exceptional service we provide. There is an opportunity for on-the-job training to become a multi-line commercial adjuster. If you are looking for a career change this may be the ideal job for you!Job Overview: As a Claims Assistant at ARECA, you will play a crucial role in supporting our claims department. Your organizational skills and attention to detail will be the backbone of efficient claims processing, ensuring that our members and claimants receive the prompt and accurate assistance they deserve.Responsibilities:1. Claims Documentation: Assist in the accurate and timely intake of insurance claims, ensuring all necessary documentation is collected and organized.2. Communication Liaison: Serve as a liaison between members, claims adjusters, and other stakeholders to gather additional information and provide updates on claim status.3. Data Management: Maintain and update claims records in our database, ensuring data accuracy and accessibility for the claims processing team.4. Administrative Support: Provide administrative support to the claims department, including organizing files, managing correspondence, and handling routine inquiries.5. Reports Preparation: Assist in the preparation of claims reports for internal and external use, contributing to the overall efficiency of the claims processing workflow.6. Customer Assistance: Respond to customer inquiries and concerns regarding claims, providing clear and concise information to ensure a positive customer experience.

Qualifications:1. Education: High school diploma or equivalent; additional coursework or certification in insurance is a plus.2. Experience: Prior experience in an administrative or support role is preferred, with exposure to the insurance or medical industry being an advantage.3. Organizational Skills: Strong organizational and multitasking abilities, with a keen eye for detail.4. Communication: Excellent written and verbal communication skills, with a focus on providing exceptional customer service.5. Tech Proficiency: Basic proficiency in Microsoft Office Suite and the ability to adapt to insurance management software.

Benefits:· Pay range $20 to $30 per hour depending on experience· Medical and RX (2 plans available), dental and vision insurance – Company pays 85% of premium· Health Savings Account · Basic life, AD&D, and spouse life insurance $10,000 paid for by AIE – Supplemental life offered at cost to employee · 401(k) retirement plan with 4% employer match · Defined benefit plan (Employer paid pension)· Leave accrual staring the first year 14 hours per month· 11 paid holidays and 1 floating holiday· Short term and long-term disability paid by the employer· Opportunities for professional development If you are an initiative-taking and detail-oriented individual looking to contribute to a dynamic team, we invite you to apply for the Claims Assistant position. Please submit your resume and a cover letter highlighting your relevant experience to bmead@alaskapower.org

ARECA Insurance Exchange is an equal opportunity employer and encourages candidates from diverse backgrounds to apply. We appreciate all applications, and only those selected for an interview will be contacted.