Clinical Nurse Manager

Independent Family Medicine Practice in Raleigh seeking Clinical Nurse Manager for a full-time, exempt position. Competitive salary and benefits.

Family Medical Associates of Raleigh is a successful physician-owned Family Medicine practice established in 1987 and located in Raleigh, North Carolina. We are seeking a Clinical Nurse Manager to support our staff and 9 providers. We are seeking a team leader who is motivated, team-oriented, and dedicated to quality patient care and service. Our practice serves a diverse population of patients and is deeply rooted in the community. We excel in providing high-quality, patient-focused, value-based care.

Job Description:Under direction of the Practice Administrator for Clinical Services and Quality Programs, this position has responsibility for a variety of clinical, administrative, and quality functions. The Clinical Nurse Manager will:Provide direct supervision of the Clinical Support Staff (LPN, MA, Referral Coordinator) through orientation, training, and on-going supervision, education, and evaluation.Coordinate and supervise Immunization Administration Program and IV Medication administration.Perform Telephone Triage per Practice’s policy and established protocols.Provide leadership and support to patients, staff, and providers by supervising and managing daily clinic operations according to organizational goals, objectives, and established policies and procedures.Provide leadership and support to Administration by:Participating in the implementation of quality initiatives including clinical goals and outcomes, population management, patient education, patient satisfaction, workplace safety, and staff satisfaction.Supervising compliance with regulatory requirements such as OSHA, Radiation Safety, Infection Control and Immunization Management.Providing input into annual budget development for department and maintain compliance with department budgetary goals and objectives. Communicates effectively with immediate Supervisor and all members of the Administrative Team.

Education/Credentials/Competencies1. Registered Nurse in the state of North Carolina with a bachelor’s degree in Nursing or other applicable specialty preferred; 2. Minimum of 4 years of experience as a registered nurse with substantial experience/knowledge in the following areas: clinical practice in a primary care setting; immunization management, intravenous therapy, and other tests typically performed in a primary care office;3. Minimum of 2 years’ experience in clinical supervision and management;4. Current BLS certification; ACLS preferred;5. Proficiency with electronic medical records, Microsoft Office Word and Excel, and data extraction;6. Knowledge of regulatory compliance including OSHA and Infection Control;7. Effective teaching skills in one to one and group settings;8. Ability to effectively organize projects and work assignments, correctly prioritize diverse responsibilities, and multi-task and move with ease from one responsibility to another as needed9. Flexibility and spontaneity to respond to changing patient, practice, and environmental demands;10. High-level patient services and effective verbal and written communication skills; cultural sensitivity and demonstrated ability to work with diverse people groups