Customer Relations Coordinator

Job OverviewWe are seeking a highly skilled Customer Coordinator to join our team to provide comprehensive support to our sales team and VP of Operations. The ideal candidate will be highly organized, self-motivated, detail oriented and able to work under tight deadlines in the fast-paced construction industry. Day-to-day tasks include answering phones, setting sales appointments, monitoring job movement through our CRM system, collections, responding to emails, data entry, filing, and assisting with scheduling and coordinating meetings both internal and external.

Responsibilities and Duties● Answering phone.● Setting sales appointments.● Entering data in and tracking job progression through our CRM JobNimbus. ● Primary point of contact for customers.● Scheduling installation with customers.● Compose and produce a variety of business correspondence, reports, documents and/or forms.● Backup for Permit Coordinator.● Collections.● Other tasks and duties as needs arise. Qualifications● High School Diploma or Technical Certificate required.● 3+ years customer service and/or administrative assistant experience, experience in the construction industry a plus.● Strong clerical skills.● Strong phone etiquette and communication skills.● Excellent organizational and time management skills.● Ability to work collaboratively with others.● Strong attention to detail.● Problem solving skills.