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πŸ’Ό

Customer Service Representative

πŸ“ Lake Mary, FL πŸ•’
Work Model
πŸ“ Lake Mary, FL
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Human-Verified Opening: Inspected by Sarah Jenkins, CIPD • RemoteVault Editorial Team. Authenticated directly from 's hiring pipeline • Zero recruiter markups or candidate fees. Verification Standards →

πŸ“‹ Role Overview & Responsibilities

Welcome to Coldwell Banker Real Estate LLC, a company founded in 1906 on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. We are the nation’s oldest real estate company and our experience has helped make the dream of homeownership a reality for millions of families.

Whether you are a first-time buyer or in the process of stepping up to your dream home, coldwellbanker.com is a great place to begin the process. We have made everything available to you 24/7 and only a click away - including information on properties for sale and access to the most professional sales agents in the business. Coldwell Banker affiliated real estate agents are the reason clients continue to work with us, transaction after transaction. Their knowledge and experience can guide you through the real estate process and help you with all of the details before, during and after the sale.

Coldwell Banker is an Anywhere (NYSE: HOUS) brand.

Role DescriptionThis is a part-time remote role for a Customer Service Representative at Coldwell Banker, USA. As a Customer Service Representative, you will be responsible for providing exceptional service to customers, addressing their inquiries and concerns through various channels, such as phone, email, and live chat. You will also assist customers in navigating our products and services, providing information and resolving issues in a professional and efficient manner.

QualificationsExcellent communication and interpersonal skillsStrong problem-solving and multitasking abilitiesEmpathy and patience in dealing with customer inquiries and complaintsAttention to detail and accuracy in record-keeping and data entryProficiency in using customer service software and systemsAbility to work independently and as part of a teamPrior customer service experience is a plusHigh school diploma or equivalentFlexible availability to work evenings and weekends

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Is this position eligible for remote work or visa sponsorship? β–Ό

This position is located in Lake Mary, FL with potential relocation and sponsorship assistance depending on candidate qualifications.

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