📋 Role Overview & Responsibilities
We are currently on the hunt for a Director of Sales. The ultimate mission of this role will be to drive market share growth and guest satisfaction. This is a phenomenal opportunity for someone excited to work with a premium brand and Crestline Hotels & Resorts, a company that has continuously been labeled a great company to work for!A strong predictor of success for the Director of Sales will be the ability to:Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competitionDrive a culture of success and effective sales tactics while mentoring the existing sales teamDevelop cohesion with the General Manager, Revenue Management, and Regional Sales staff to ensure alignment and open communicationPossess excellent selling skills and style to connect quickly with customers
The Director of Sales should also be able to work closely and collaborate effectively with:All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational LeadersCrestline’s Executive and Regional Sales Leadership, and Revenue ManagementAdditional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff Key Duties & Responsibilities:Strong focus on the growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year – your ability to influence and increase these upon starting is keyUnderstanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accountsUnderstand and champion the hotel’s overall Business Plan with a strong focus on executionEnsure a strong understanding of the hotel's Comp Set and provide any recommendations to the Field Sales Staff and General ManagerStaff Optimization – ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business PlanDevelop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff Education and Experience:High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience – you have a passion for Hotel Sales coupled with a competitive, hunter mentality!Strong understanding of Hotel Sales and Comp Sets with a proven track record of successExceptional communication skills both verbal and written – your ability to communicate and influence by word and writing is a mustBasic Computer Skills – you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases
Preferred Skills and/or Education:Bachelor’s DegreePremium-branded Select, Focused, or Extended Hotel Stay experienceDelphi experience for Hilton/Marriott Hotels or Envision for Crestline's Hyatt hotels
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
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