Freight Forwarding Business Development

Reference: Business Development Logistics Sales

Summary;Global eParcel Solutions is a full-service logistics company providing service in; import and export Freight Forwarding to include Truck, Rail, Air and Ocean services, Domestic and International Shipping solutions to include postal solutions, and Warehousing and Pick Pack Fulfillment solutions. Founded in 2012 as a wholesale shipping solution provider GePS has grown to offer a diversified portfolio of logistics services to meet the needs of the Global Freight and Ecommerce market. The growth of online demand and ecommerce logistics has been unprecedented. As a Business Development Sales Manager, you will be a critical part of the Global eParcel Jersey Post Global Logistics team. In this position, you will be at the forefront of the growth and continued success of our Global Freight Forwarding Logistics business.You will have the freedom and flexibility to reach your personal goals in a fast-paced, encouraging environment. Global eParcel Solutions is a wholly own subsidiary of Jersey Post Global Logistics.

Principal Duties· Reports to Logistics Director · Support the products and strategic revenue goals of the organization· Promote a culture of exceptional customer experience · Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.· Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.· Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.· Recommend solutions based on customer needs by using industry knowledge· Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client· Use networks within the various Sales channels within Jersey Post Global Logistics to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs· Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations· Responsible for developing a plan to achieve sales target· Represent the firm in negotiating and building relationships with shippers and carriers· Consistently stay current on the Freight Forwarding Logistics Market and opportunities · Responsible for researching and seeking out prospects via sales calls to build a portfolio of clients.o Direct team in perform prospecting calls and work to build a book of businesses· Proactively reach out to significant stakeholders within our customers’ organizations, identifying and selling innovative solutions and services to drive continuous improvement in their operations· Act as the link between clients, operations, carriers, shippers, and receivers· Managing rate negotiations with clients· Communicate with the operations team to track shipments as well as clients/prospects to provide them with up-to-date information· Produce reports on sales pipeline and customer service issues as required by CEO and Customer · Communicates with Operations Management to collaboratively resolve any customer issues.· Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily

Strategic Partnership Development: · Work in partnership with the Logistics Operations Team, to develop and facilitate detailed strategies for all programs. · Identify key partners in the industry and set up meetings· Maintain Strategic Partners list· Professionally represent the organization externally, as necessary

Communication and Leadership: · Contribute to the development of GePS/Jersey Post Global Logistics strategic goals and objectives as well as the overall management of the organization· Maintain continuous lines of communication, keeping the Logistics Director informed of all critical issues· Maintain unity in the organization

Team Development:· Promote a culture of high performance and continuous improvement that values learning and a commitment to providing quality services· Ensure sales team staff members receive timely and appropriate training and development· Mentor and develop sales team staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and evaluate results· Assist with other duties as assigned by the VP of Sales

EDUCATION, EXPERIENCE & CERTIFICATIONS · Required: Bachelor’s Degreeo Major in Marketing, Logistics, or Business Preferredo MBA a plus but not required · Previous sales experience utilizing Consultative and Value based selling with successful C-Suite penetration capabilities, with excellent communication skills· Industry experience in the fields of freight forwarding, ecommerce, logistics, Ocean and Air import and export required.· Knowledge base of 3PLs, ecommerce, technology, omni-channel and corporate contacts is a plus· Knowledge of international commercial transportation (air and ocean freight required)· Requires a minimum of 3 years field sales in freight forwarding or two years of operational experience. Preferably with a freight forwarder· Knowledge of business accounting systems desired, but not required.· Knowledge and experience working with Cargo Wise Freight Logistics software.· Valid Driver s License, Current Passport.SKILLS & ABILITIES · Outgoing, upbeat and resourceful personality!· Highly self-motivated with a competitive drive, strong work ethic, proficiency of Salesforce.com (or similar CRM), and ability to work remotely with travel as necessary.· Ability to maneuver through a global network to ensure best customer service· Excellent Fluency in English, through both verbal and written communications; able to speak, understand, read and write· Must be excellent listener and documenter.· Able to adapt to changing schedules and high-pressure situations· Windows PC and/or compatible computer with printer; various standard office equipment· Above Average Proficiency in knowledge of: MS Word, Excel, PowerPoint and Outlook. Database: MS Access, Salesforce (or equivalent ERP software) and Cargo Sales software required · NOTE: Ability to read, write and/or speak a foreign language will be helpful but not required