General Manager

Hotel General Manager

Job Description

Immediate opening for a General Manager for a Choice Brand mid-scale hotel in DFW, Texas is available. Please submit your resumes immediately. Candidates will be considered for quick interviews and hire. Salary will be based on experience and qualification.

As the General Manager you will provide the vision, leadership, and strategy to inspire your staff to deliver exceptional service and propel the operational and financial success of the business.

As the General Manager you will be expected to build and maintain a rapport with customers, employees, and ownership, and work to understand and anticipate their needs and priorities and meet and exceed their expectations.

Job Duties

Responsible for completing required franchise standards, training, and staying current on all updates/changes to standards, policies, and processes.Able to do sales and support operations of the hotel in all aspects.Must be able to handle and have experience with Third Party OTAs.Renovation of PIP, Task force, opening new hotels, converting franchise from one brand to other, renovation experience is preferred.Candidate should be able to visit local companies and generate local business.Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.Directly supervises staff of hotel. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members, ensuring every staff member receives proper safety and standard operating training for their position; planning, assigning, and directing work; assessing performance; rewarding and disciplining team members; addressing and resolving team member complaints/issues.Ensures team member paperwork, work schedules and payroll are completed and submitted in a timely manner.Manages all sources of revenue including the rooms, housekeeping, food and beverage, and any other applicable departments, monitoring, maintaining, and improving their overall and individual profitability.Monitors cost controls on a regular basis; identifies areas of overspending.Orders supplies and equipment as needed in accordance with established procedures.Creates and enforces the hotel’s annual budget and monitors the performance of the hotel throughout the year, allocating funds, authorizing expenditures, and paying invoices.Ensures bank deposits are made daily, including weekends and holidays.Ensures proper cash controls and other internal asset controls.Audits and processes all required scheduled reports and paperwork.Inspects guest rooms, common areas, and grounds for cleanliness and appearance.Maintains guest satisfaction by answering patrons’ complaints and resolving problems.Ensures all expirable licenses, permits, inspections, and the like are up to date and renewed timely for compliance.Other duties as assigned.

Requirements:At least 3-5 years’ work experience as a General Manager of a branded hotel required. Experience with Choice Hotels is preferred.Associate degree or higher in Hospitality Management preferred.Familiarity with industry management principles and standard practicesWorking knowledge or willingness to learn required business accounting and reporting.Ability to use integrated technologies: phone, computer, tablet, and other electronic systems.Strong leadership ability, strong organizational skills, & strong communication skillsFull knowledge of all hotel departments and ability to assist all departments in their work.Be ready, willing, and able to provide coaching, advice, and assistance to help subordinates overcome obstacles and problems.Must be honest, dependable, punctual, and be available/on-call if and when needed.Must be available and willing to work nights, weekends, and holidays.Must always project a professional image through both appearance and demeanor.Must be able to meet the physical and functional requirements or demands of completing operational and administrative tasks with or without accommodation.Must demonstrate strong customer service and interpersonal skills and maintain a respectful ability to relate to people of diverse backgrounds and perspectives as a liaison.Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures.

Compensation:Competitive salaried position; compensation dependent on experience and qualifications, with added performance bonuses available, and periodic raise evaluations.

Job Type: Full-time

Experience:Hotel Management: 3-5 years (Required)

Education:Associate (Preferred)

Additional Compensation:Bonuses

Work Location:One location

Pay Frequency:Biweekly or Twice monthly

Schedule:Monday to FridayWeekends required.Holidays required.On callOvernight shift

Work Remotely:Not Allowed. Staff needs to be at the property.